Authors
Fabiola H Gerpott, Ming Ming Chiu, Nale Lehmann-Willenbrock
Publication date
2020/3/17
Book
Managing meetings in organizations
Volume
20
Pages
143-161
Publisher
Emerald Publishing Limited
Description
During team meetings, expressing negativity about other team members’ ideas and contributions–that is, negative disagreements–can derail team processes and harm team productivity. If team members want to improve their meetings and reduce negativity, which aspects are relevant starting points? This chapter discusses the complexity of this question by considering the interplay of team attributes, individual characteristics, and verbal interaction dynamics that may evoke negative disagreements in meetings. To this end, this chapter relies on existing behavioral and survey data of 259 employees nested in 43 team meetings that were analyzed using statistical discourse analysis. The results of this analysis highlight several potential starting points for reducing negativity in workplace meetings. First, we discovered that team attributes matter, as teams with a lower overall level of job satisfaction were more likely to …
Total citations
202120222023421
Scholar articles
FH Gerpott, MM Chiu, N Lehmann-Willenbrock - Managing meetings in organizations, 2020