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D Gutermann, NK Lehmann-Willenbrock, MP Born, SC Voelpel

2015

Enhancing customer satisfaction of business units: Unit-level work engagement as a key to organizational success — Vrije Universiteit Amsterdam Skip to main navigation Skip to search Skip to main content Vrije Universiteit Amsterdam Home Vrije Universiteit Amsterdam Logo Help & FAQ Home Profiles Research units Research output Courses Projects Datasets Activities Prizes Press/Media Search by expertise, name or affiliation Enhancing customer satisfaction of business units: Unit-level work engagement as a key to organizational success D. Gutermann, NK Lehmann-Willenbrock, MP Born, SC Voelpel Research output: Contribution to Conference › Paper › Other research output Overview Original language English Publication status Published - 2015 Bibliographical note Proceedings title: Conference of the Dutch Society of Work and Organizational Psychology Researchers (WAOP), Amsterdam Handle.net …