Impact of employee gender and job congruency on customer satisfaction LA Mohr, SW Henson Journal of Consumer Psychology 5 (2), 161-187, 1996 | 94 | 1996 |
Accounting for the impact of territory characteristics on sales performance: Relative efficiency as a measure of salesperson performance BK Pilling, N Donthu, S Henson Journal of Personal Selling & Sales Management 19 (2), 35-45, 1999 | 86 | 1999 |
Fan satisfaction and segmentation: A case study of minor league hockey spectators PA Kennett, JZ Sneath, S Henson Journal of Targeting, Measurement and Analysis for Marketing 10, 132-142, 2001 | 75 | 2001 |
Competition among franchises, company-owned units and independent operators: a population ecology application BK Pilling, SW Henson, B Yoo Journal of Marketing Channels 4 (1-2), 177-195, 1995 | 52 | 1995 |
Web-based cases in strategic marketing SW Henson, PA Kennett, KN Kennedy Journal of Marketing Education 25 (3), 250-259, 2003 | 42 | 2003 |
Key tasks in healthcare marketing: assessing importance and current level of knowledge PA Kennett, SW Henson, SM Crow, SJ Hartman Journal of Health and Human Services Administration 27 (4), 414-427, 2005 | 32 | 2005 |
The performance implications of planning, implementation, and evolution of firms' customer and competitor orientations J Foreman, N Donthu, S Henson, A Poddar Journal of Marketing Theory and Practice 22 (4), 349-366, 2014 | 31 | 2014 |
Strategic analyses in nursing schools: Attracting, educating, and graduating more nursing students: Part I-strengths, weaknesses, opportunities, and threats analysis SM Crow, SJ Hartman, S Mahesh, CL McLendon, SW Henson, P Jacques The health care manager 27 (3), 234-244, 2008 | 23 | 2008 |
Business training and education needs of chiropractors SW Henson, M Pressley, S Korfmann Journal of Chiropractic Education 22 (2), 145-151, 2008 | 18 | 2008 |
Satisfaction for health care employees: a quest for the Holy Grail? SM Crow, SJ Hartman, SW Henson The health care manager 25 (2), 142-154, 2006 | 11 | 2006 |
Case study Strategic challenges in the financial services industry SW Henson, JC Wilson Journal of Business & Industrial Marketing 17 (5), 407-418, 2002 | 11 | 2002 |
Business Training & Education Needs of Audiology Managers S Henson, S Williamson, P Jacques Audiology Today 18 (2), 49, 2006 | 9 | 2006 |
Anexpedited Model for Healthcare Administration Programs at the Graduate Level SM Crow, SJ Hartman, SW Henson Journal of Health and Human Services Administration 27 (4), 377-413, 2005 | 9 | 2005 |
The gateway to consumption freedom through a communal glass of wine: South Korean female wine consumers and wine consumption community K Lee, M Madanoglu, SW Henson, JY Ko International Journal of Wine Business Research 31 (3), 303-326, 2019 | 8 | 2019 |
Legal and regulatory education and training needs in the healthcare industry SW Henson, D Burke, SM Crow, SJ Hartman JONA's Healthcare Law, Ethics and Regulation 7 (4), 114-118, 2005 | 7 | 2005 |
The educational needs of healthcare managers and executives in the key strategic areas of healthcare SM Crow, SJ Hartman, EN Brockmann, SW Henson Hospital Topics 80 (3), 16-20, 2002 | 6 | 2002 |
The educational needs of healthcare managers and executives in key strategic areas of healthcare P Bruder, SM Crow, SJ Hartman, EN Brockman, SW Henson Hosp Top 80 (3), 16-21, 2002 | 5 | 2002 |
Strategic analyses in nursing schools: Attracting, educating, and graduating more nursing students: Part 2-stakeholder analysis SM Crow, SJ Hartman, S Mahesh, CL McLendon, SW Henson, ... The health care manager 27 (4), 324-331, 2008 | 4 | 2008 |
Employing Dyadic Data to Assess the Accuracy of Salespersons’ Perceptions of Their Customers: Antecedents to and Impact on Performance BK Pilling, SW Henson Proceedings of the 1996 Academy of Marketing Science (AMS) Annual Conference …, 2014 | 1 | 2014 |
Business skills education and training needs for law firms SW Henson, BD Berger, J Foreman International Journal of Education Research 7 (1), 90-101, 2012 | 1 | 2012 |