| I don’t think I click: A protocol analysis study of use of a library online catalog in the Internet age E Novotny College & research libraries 65 (6), 525-537, 2004 | 152 | 2004 |
| Reference service statistics & assessment: A SPEC kit EC Novotny Association of Research Libr, 2002 | 33 | 2002 |
| Same questions, different venue: An analysis of in-person and online questions J Fennewald Assessing reference and user services in a digital age, 21-35, 2013 | 32 | 2013 |
| If we teach, do they learn? The impact of instruction on online catalog search strategies E Novotny, ES Cahoy portal: Libraries and the Academy 6 (2), 155-167, 2006 | 32 | 2006 |
| Library Services to Immigrants: The Debate in the Library Literature, 1900—1920, and a Chicago Case Study E Novotny Reference & user services quarterly, 342-352, 2003 | 31 | 2003 |
| Evaluating electronic reference services: Issues, approaches and criteria E Novotny Evolution in Reference and Information Services, 103-120, 2013 | 28 | 2013 |
| How do we learn?: Contributions of learning theory to reference service and library instruction L Roy, E Novotny The Reference Librarian 33 (69-70), 129-139, 2001 | 21 | 2001 |
| Using the Wisconsin–Ohio Reference Evaluation Program (WOREP) to improve training and reference services E Novotny, E Rimland The Journal of Academic Librarianship 33 (3), 382-392, 2007 | 19 | 2007 |
| " Bricks without straw": economic hardship and innovation in the Chicago Public Library during the Great Depression E Novotny Libraries & the Cultural Record 46 (3), 258-275, 2011 | 13 | 2011 |
| Looking at the bigger picture: an integrated approach to evaluation of chat reference services MK Kern The Reference Librarian 46 (95-96), 99-112, 2006 | 11 | 2006 |
| Hard choices in hard times: Lessons from the great depression E Novotny Reference & User Services Quarterly 49 (3), 222-224, 2010 | 10 | 2010 |
| Assessing reference and user services in a digital age E Novotny Routledge, 2013 | 5 | 2013 |
| From Inferno to Freedom: Censorship in the Chicago Public Library, 1910–1936 E Novotny library trends 63 (1), 27-41, 2014 | 4 | 2014 |
| Finding United States historical images in print and online E Novotny Reference & User Services Quarterly 45 (1), 11-21, 2005 | 4 | 2005 |
| Conference report: Happy trails: Building a user-centered online library L Zhang, E Novotny The Serials Librarian 53 (4), 205-212, 2008 | 2 | 2008 |
| Pennsylvania perspectives of the 2016 election: A project to collect web and social media content around significant societal events AT Pinter, B Goldman, E Novotny Pennsylvania Libraries: Research & Practice 5 (2), 96-106, 2017 | 1 | 2017 |
| Developing Meaningful Measures for Electronic Reference Services: New Technology, Old Questions E Novotny Fourth Umbria, 331-336, 2011 | 1 | 2011 |
| New database products: Social science, humanities, news and general (Issue 8) ME Williams, E Novotny Online and CD-Rom Review 20 (5), 239-250, 1996 | 1 | 1996 |
| New database products: Social science, humanities, news and general (issue 7) ME Williams, E Novotny Online and CD-Rom Review 20 (2), 81-91, 1996 | 1 | 1996 |
| Along Came Google: A History of Library Digitization E Novotny Libraries: Culture, History, and Society 7 (1), 105-107, 2023 | | 2023 |
Ellysa Stern CahoyLibrarian, Penn State UniversityVerified email at psu.edu
Ellysa Stern CahoyLibrarian, Penn State UniversityVerified email at psu.edu