| Online public services usage and the elderly: Assessing determinants of technology readiness in Japan and the UK K Shirahada, BQ Ho, A Wilson Technology in Society 58, 101115, 2019 | 49 | 2019 |
| Barriers to elderly consumers’ use of support services: community support in Japan’s super-aged society BQ Ho, K Shirahada Journal of Nonprofit & Public Sector Marketing 32 (3), 242-263, 2020 | 18 | 2020 |
| Actor transformation in service: a process model for vulnerable consumers BQ Ho, K Shirahada Journal of Service Theory and Practice 31 (4), 534-562, 2021 | 15 | 2021 |
| Human augmentation technologies for employee well-being: A research and development agenda BQ Ho, M Otsuki, Y Kishita, M Kobayakawa, K Watanabe International Journal of Environmental Research and Public Health 19 (3), 1195, 2022 | 13 | 2022 |
| Effects of learning process and self-efficacy in real-world education for sustainable development BQ Ho Sustainability 13 (1), 403, 2021 | 10 | 2021 |
| Utilising crowd information of tourist spots in an interactive tour recommender system T Aoike, B Ho, T Hara, J Ota, Y Kurata Information and Communication Technologies in Tourism 2019: Proceedings of …, 2019 | 10 | 2019 |
| Two aspects of customer participation behaviors and the different effects in service delivery: Evidence from home delivery services Y Murae, BQ Ho, T Hara, Y Okada Journal of Marketing Development and Competitiveness 13 (1), 2019 | 7 | 2019 |
| Driving network externalities in education for sustainable development BQ Ho, Y Inoue Sustainability 12 (20), 8539, 2020 | 6 | 2020 |
| Avatar-mediated service encounters: impacts and research agenda K Watanabe, BQ Ho The Service Industries Journal 43 (3-4), 134-153, 2023 | 5 | 2023 |
| ウェルビーイング志向の価値共創とその分析視点 白肌邦生、ホーバック サービソロジー論文誌 1 (1), 1-9, 2018 | 5* | 2018 |
| Knowledge co-creation and co-created value in the service for the elderly BH Quang, K Shirahada International Journal of Knowledge and Systems Science (IJKSS) 7 (2), 28-39, 2016 | 5 | 2016 |
| ConsumerExperienceasSuppliersonValueCo-Creation Behavior BQ Ho, Y Murae, T Hara, Y Okada Journal of Serviceology 4 (1), 1-7, 2019 | 4 | 2019 |
| Older people’s knowledge creation motivations for sustainable communities BQ Ho, K Shirahada Sustainability 15 (1), 251, 2022 | 3 | 2022 |
| How Does a Family Caregiver’s Sense of Role Loss Impact the Caregiving Experience? L Ribeiro, BQ Ho, D Senoo Healthcare 9 (10), 1337, 2021 | 3 | 2021 |
| Automatic assessment system of operators’ risk in order picking process for task analysis Y Li, BQ Ho, T Hara, J Ota Intelligent Human Systems Integration 2020: Proceedings of the 3rd …, 2020 | 3 | 2020 |
| Roadmap design for envisioning future work styles using human augmentation technologies Y Kishita, K Watanabe, M Otsuki, BQ Ho, M Kobayakawa IEEE Engineering Management Review 50 (2), 156-164, 2022 | 2 | 2022 |
| Cognitive Competencies of Front-Line Employees in the Hospitality Industry: The Concept of “Serving not to Serve” R Fukushima, BQ Ho, T Hara, J Ota, R Kawada, N Arimitsu Serviceology for Services: 7th International Conference, ICServ 2020, Osaka …, 2020 | 2 | 2020 |
| The influence of experience as a supplier on value co-creation behavior of consumers: the experience of the sender in home delivery services QB Ho, T Hara, Y Murae, Y Okada Proceedings of ICSSI, 2018 | 2 | 2018 |
| Service design for elderly people in transformative service research BQ Ho Conference Proceedings of ICSSI, 423-426, 2018 | 2 | 2018 |
| Transformative Service Research II: アクセス性課題を克服するサービスシステムの事例研究 HOQ Bach サービス学会第 1 回国内大会, 2013.4. 11, 2013 | 2 | 2013 |
Kunio ShirahadaJapan Advanced Institute of Science and TechnologyVerified email at jaist.ac.jp
