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Citations per year
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Cited by
All
Since 2019
Citations
161
155
h-index
4
4
i10-index
4
4
0
60
30
2017
2018
2019
2020
2021
2022
2023
2024
1
2
13
10
18
29
54
26
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Co-authors
Saravanan Kesavan
Kenan-Flagler Business School
Verified email at unc.edu
Vinayak Deshpande
University of North Carolina at Chapel Hill
Verified email at kenan-flagler.unc.edu
Susan J. Lambert
Professor Emeritus, Crown Family School of Social Work, Policy, and Practice, University of Chicago
Verified email at uchicago.edu
Bradley R. Staats
Professor, UNC Kenan-Flagler
Verified email at unc.edu
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Pradeep K. Pendem
University of Oregon
Verified email at uoregon.edu -
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Data-driven Operational Analytics
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Year
Stable scheduling increases productivity and sales: The stable scheduling study
JC Williams, SJ Lambert, S Kesavan, PJ Fugiel, LA Ospina, ED Rapoport, ...
University of California Hastings College of the Law, University of Chicago …
, 2018
55
*
2018
Logistics Performance, Ratings, and its impact on Customer Purchasing Behavior and Sales in E-commerce Platforms
V Deshpande, PK Pendem
Manufacturing & Service Operations Management
, 2022
49
2022
Doing Well by Doing Good: Improving Retail Store Performance with Responsible Scheduling Practices at the Gap, Inc.
S Kesavan, SJ Lambert, JC Williams, PK Pendem
Management Science 68 (11), 7818-7836
, 2022
41
2022
The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions
PK Pendem, P Green, BR Staats
Manufacturing & Service Operations Management
, 2022
15
*
2022
Data-Driven models of customer behavior to improve operational efficiency in service systems
P Pendem
Kenan-Flagler Business School, University of North Carolina Chapel Hill
, 2018
1
2018
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