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Scholar Results 1 - 10 of 12 citing Jones: The effect of the introduction of NHS Direct on requests for telephone advice from.... (0.09 sec) 

NHS Direct: consistency of triage outcomes

- bmj.com
A O'Cathain, E Webber, J Nicholl, J Munro, E … - British Medical Journal, 2003 - emj.bmj.com
Results: The overall level of agreement between the nurses using the four
systems was "fair" rather than "moderate" or "good" ( =0.375, 95% CI: 0.34 to
0.41). For example, the proportion of calls triaged to accident and ...
Cited by 17 - Related articles - BL Direct - All 7 versions

Impact of NHS Direct on other services: the characteristics and origins of its nurses

- bmj.com
CJ Morrell, J Munro, A O'cathain, K Warren, J … - British Medical Journal, 2002 - emj.bmj.com
Results: The response rate was 74% (682 of 920). In the three months immediately
before joining NHS Direct, 20% (134 of 682, 95% confidence intervals 17% to 23%)
of respondents had not been working in the NHS. Of the 540 who came from ...
Cited by 13 - Related articles - BL Direct - All 9 versions

Communication systems in healthcare


E Coiera - Clinical Biochemist Reviews, 2006 - pubmedcentral.nih.gov
The care of patients now almost inevitably seems to involve many different
individuals, all needing to share patient information and discuss their
management. As a consequence there is increasing interest in, and use of, ...
Cited by 9 - Related articles - BL Direct - All 8 versions

Compliance with advice and appropriateness of emergency presentation following contact …


P Sprivulis, M Carey, I Rouse - Emergency Medicine Australasia, 2004 - interscience.wiley.com
It is also possible that your web browser is not configured or not able to
display style sheets. In this case, although the visual presentation will be
degraded, the site should continue to be functional. We recommend using the ...
Cited by 7 - Related articles - BL Direct - All 3 versions

Do callers to NHS Direct follow the advice to attend an accident and emergency department …

- bmj.com
J Foster, L Jessopp, S Chakraborti - British Medical Journal, 2003 - emj.bmj.com
Methods: A representative three week period in May 2000 was investigated. During
this period there were no health scares, major health campaigns, or bank
holidays that may have affected the call rate. NHS Direct callers who were ...
Cited by 7 - Related articles - BL Direct - All 5 versions

Male callers to NHS Direct: the assertive carer, the new dad and the reluctant patient


J Goode, G Hanlon, D Luff, A O'Cathain, T … - Health, 2004 - hea.sagepub.com
ABSTRACT It has been suggested in the light of mortality and morbidity rates,
and men's reluctance to seek medical help and advice, that there is a crisis in
men's health. Little is known about men's experiences of using health care ...
Cited by 4 - Related articles - BL Direct - All 2 versions

A survey of NHS Direct callers' use of health services and the interventions they received

- herts.ac.uk [PDF] 
G Byrne, J Morgan, S Kendall, D Saberi - Primary Health Care Research and Development, 2007 - Cambridge Univ Press
NHS Direct is the world's largest health care tele- phone advice service (Munro,
2002) and is leading the current international trend towards telemedi- cine and
telephone consultation (Hanlon et al., 2005). Telephone triage and ...
Cited by 1 - Related articles - BL Direct - All 2 versions

[PDF] Reducing Attendances and Waits in Emergency


M Cooke - sdo.nihr.ac.uk
Page 1. © NCCSDO 2005 Reducing Attendances and Waits in Emergency Departments
A systematic review of present innovations Report ...
Related articles - View as HTML - All 3 versions

[CITATION] 11. NHS Direct±Reducing Unnecessary Harm in Health Care through Information …


R Winter, S Thompson
Related articles

[PDF] NHS Direct: consistency of triage outcomes


NHS Direct - Emerg Med J, 2003 - sherpa.leeds.ac.uk
Objectives: To examine the consistency of triage outcomes by nurses using four
types of computerised decision support software in NHS Direct. Methods: 119
scenarios were constructed based on calls to ambulance services that had ...
Related articles - View as HTML - All 2 versions


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