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Scholar Results 1 - 1 of 1 citing Reinertsen: Interview with James M Anderson, Chief Executive Officer, Cincinnati Children’s.... (0.04 sec) 

Healthcare system error: beyond apology

- ►prsjournal.com
DP Stevens - British Medical Journal, 2008 - qshc.bmj.com
When a healthcare professional commits an error that results in an adverse
patient outcome, it is increasingly considered appropriate that an apology
should be made to the harmed person. 1 2 Such an apology benefits both the ...
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