- ►bmj.com E West - British Medical Journal, 2001 - qshc.bmj.com Some hospital trusts and health authorities consistently outperform others on
different dimensions of performance. Why? There is some evidence that
"management matters", as well as the combined efforts of individual ... Cited by 60 - Related articles - BL Direct - All 7 versions
VA Parker, WH Wubbenhorst, GJ Young, KR … - American Journal of Medical Quality, 1999 - ajm.sagepub.com Many advocates of quality improvement (QI) suggest that there is a link between
an organization's leadership commitment and culture and its ability to implement
a QI initiative. This paper reports empirical evidence from a study of QI ... Cited by 41 - Related articles - BL Direct - All 2 versions
AB Flood - Medical care review, 1994 - ncbi.nlm.nih.gov 1: Med Care Rev. 1994 Winter;51(4):381-428. The impact of organizational and managerial
factors on the quality of care in health care organizations. Flood AB. ... Cited by 57 - Related articles - BL Direct
E West - Quality in Health Care, 2000 - qshc.bmj.com Organisational sociology has long accepted that mistakes of all kinds are a
common, even normal, part of work. Medical work may be particularly prone to
error because of its complexity and technological sophistication. The ... Cited by 49 - Related articles - BL Direct - All 6 versions
M Hackett, R Lilford, J Jordan - International Journal of Health Care Quality Assurance, 1999 - emeraldinsight.com The new NHS White Paper (DoH, 1997) provides for a new legal duty of quality for
chief executives in Trusts. Clinical governance is seen as a central tenant of
this legal duty which is designed to raise clinical quality to the same ... Cited by 16 - Related articles - BL Direct - All 5 versions
J Ovretveit - International journal of health care quality assurance, 2000 - emeraldinsight.com How much time and money should we devote to quality activities? Will the results
be worth the resources which we invest? How can we calculate the return on our
quality investments? These questions are raised by managers, clinicians and ... Cited by 19 - Related articles - BL Direct - All 5 versions
- ►bmj.com U Krogstad, D Hofoss, P Hjortdahl - British Medical Journal, 2002 - bmj.com "Every time I or another patient asked for help the answer was always the same,
`somebody else is responsible for you.' I'm sure that if staff had given the
service asked for instead of looking for the `right person,' both the ... Cited by 41 - Related articles - BL Direct - All 6 versions
