R Gollop, E Whitby, D Buchanan, D Ketley - Quality and Safety in Health Care, 2004 - qshc.bmj.com Results: Scepticism and resistance exist in all staff groups, especially among
medical staff. Reasons include personal reluctance to change, misunderstanding
of the aims of improvement programmes, and a dislike of the methods by ... Cited by 16 - Related articles - BL Direct - All 10 versions
- ►bmj.com [PDF] P Garside - British Medical Journal, 2004 - qshc.bmj.com T he role of trust in public services has received increasing attention over the
past decade. 1 In the UK, for the most part, attention has only been focused on
public trust in the wake of serious service failings—failings that have ... Cited by 7 - Related articles - BL Direct - All 7 versions
C Ham, R Kipping, H McLeod - The Milbank Quarterly, 2003 - jstor.org NITIATIVES DESIGNED TO IMPROVE THE QUALITY OF health services and to make these
services more responsive to pa- tients have a long history. In the British
National Health Service (NHS), these initiatives have recently included ... Cited by 30 - Related articles - BL Direct - All 3 versions
J Ovretveit - Journal of Management in Medicine, 1996 - emeraldinsight.com One of the common concerns of managers and quality specialists trying to
implement quality programmes in hospitals and other health organizations is the
“lack of involvement” of medical managers and other doctors. It is ... Cited by 11 - Related articles - BL Direct - All 4 versions
[CITATION] Kaiser Permanente: Quality improvement and care management (presentation on January …
S Chao, 2007 - books.google.com THE NATIONAL ACADEMIES PRESS 500 Fifth Street, NW Washington, DC 20001 NOTICE:
The project that is the subject of this report was approved by the Gov- erning
Board of the National Research Council, whose members are drawn from the ... Cited by 2 - Related articles
[CITATION] Six sigma is really only 4.5 sigma (rapid response)
GM Teasdale - Scottish medical journal, 2008 - smj.org.uk (Emeritus Professor of Neurosurgery, University of Glasgow and Past President,
Royal College of Physicians and Surgeons of ... Glasgow) Delta House, 50 West
Nile Street, Glasgow G1 2NP Correspondence to Professor Sir Graham Teasdale ... Cited by 2 - Related articles - View as HTML - BL Direct - All 4 versions
