L Rogut, A Hudson - Paper series (United Hospital Fund of New York), 1995 - ncbi.nlm.nih.gov Recent surveys of patients in New York and Cleveland, among other cities,
indicate that there is substantial room for improvement in meeting patients'
needs and preferences, particularly in the areas of emotional support, ... Cited by 6 - Related articles
E Vingerhoets, M Wensing, R Grol - Quality in Health Care, 2001 - qshc.bmj.com Interventions—GPs in the intervention group were given an individualised
structured feedback report concerning evaluations of care provided by their own
patients. Reference figures referring to other GPs were added as well as ... Cited by 30 - Related articles - BL Direct - All 6 versions
M Wensing, E Vingerhoets, R Grol - Patient Education and Counseling, 2003 - Elsevier Feedback regarding patient evaluations of health care is expected to be a tool
for quality improvement. This study examined the response of general
practitioners to such feedback in a randomised trial. Practitioners in the ... Cited by 21 - Related articles - All 7 versions
[CITATION] Seeking consumer views: what are the results of hospital out-patient surveys?
M Draper, P Cohen, H Buchan - International Journal for Quality in Health Care, 2001 Cited by 2 - Related articles
[CITATION] Patient-Centered Care: What Does it Take? Report for the Picker Institute and The …
- ►mcmaster.ca [PDF] K Tasa, GR Baker, M Murray - Quality Management in Healthcare, 1996 - journals.lww.com 56 Quality Management in Health Care/Winter 1996 and what strategies can be
employed to improve services and processes from the patient's perspec- tive?
Answers to these questions are complex, but we can learn valuable lessons ... Cited by 25 - Related articles - BL Direct - All 3 versions
- ►oxfordjournals.org L Boyer, P Francois, E Doutre, G Weil, J … - International Journal for Quality in Health Care, 2006 - ISQHC Setting. The institution is a 2200-bed teaching hospital of tertiary health care
employing 8000 professionals. Patient satisfaction surveys are carried out each
year using a validated questionnaire mailed to a random sample of patients. ... Cited by 6 - Related articles - BL Direct - All 5 versions
I Østby-Deglum, AA Dahl - Nordic Journal of Psychiatry, 2004 - informahealthcare.com The aim of this retrospective study was to examine the views of patients and
general practitioners on consultation after referral to a psychiatric outpatient
clinic. Consultation was defined as less than five sessions. One hundred ... Cited by 6 - Related articles - BL Direct - All 5 versions
C Crofton, C Darby, M Farquhar, CM Clancy - Joint Commission journal on quality and patient …, 2005 - ncbi.nlm.nih.gov 1: Jt Comm J Qual Patient Saf. 2005 Nov;31(11):655-9, 601. ... The CAHPS
Hospital Survey: development, testing, and use. ... Crofton C, Darby C,
Farquhar M, Clancy CM. ... The CAHPS Hospital Survey was designed to ... Cited by 8 - Related articles - BL Direct - All 2 versions
