- ►nih.gov HJ Murff, DJ France, J Blackford, EL Grogan, … - British Medical Journal, 2006 - qshc.bmj.com See end of article for authors' affiliations .......................
Correspondence to: Dr HJ Murff, Division of General Internal Medicine,
Vanderbilt University Medical Center and Department of Veterans Affairs, ... Cited by 8 - Related articles - BL Direct - All 7 versions
PM Jonsson, G Tomson, L Räf - BMJ (Clinical research ed.) - ncbi.nlm.nih.gov 1: BMJ. 2000 Aug 19-26;321(7259):506. Comment on: BMJ. 2000 Mar 18;320(7237):
774-7. Reducing error, improving safety. No fault compensation ... Cited by 2 - Related articles
C Vincent, C Davy, A Esmail, G Neale, M … - Journal of Evaluation in Clinical Practice, 2006 - ingentaconnect.com Claims for malpractice and medical negligence are a potentially important source
of information on the causes of harm to patients and have provided valuable
lessons in the past. However today, with many additional sources of ... Cited by 15 - Related articles - BL Direct - All 2 versions
- ►nih.gov MM Bismark, TA Brennan, RJ Paterson, PB … - Quality and Safety in Health Care, 2006 - qshc.bmj.com Design: The percentage of injured patients who lodge complaints was estimated by
linking the Commissioner's complaints database to records reviewed in the New
Zealand Quality of Healthcare Study (NZQHS). Bivariate and multivariate ... Cited by 24 - Related articles - BL Direct - All 7 versions
P Davis, R Lay-Yee, R Briant - Journal of the New Zealand Medical Association, 2008 - nzma.org.nz Results Overall, 2.7% of medical notes carried mentions of patient
dissatisfaction and/or litigation, varying slightly by hospital type and rising
to a rate of 6.9% for adverse events. Such incidents were likely to be ... Related articles - Cached - All 11 versions
RJ Sherertz, TB Karchmer - Infection Control and Hospital Epidemiology, 2009 - UChicago Press Antimicrobial-resistant pathogens that cause healthcare-associated infections
(HAIs) pose an ongoing and increasing challenge to hospitals, both in the
clinical treatment of patients and in the prevention of the ... Related articles - All 3 versions
TJB Kline, C Willness, WA Ghali - Quality and Safety in Health Care, 2008 - qshc.bmj.com Background: The prediction of patient complaints is not clearly understood. This
is important in so far as patient complaints have been shown to correlate with
other adverse outcomes of interest in acute care facilities. Related articles - All 5 versions
JJ Mira, O Tomás, M Virtudes-Pérez, C Nebot, … - Surgery, 2009 - Elsevier Seventy-seven percent of inpatients and 88.3% of outpatients were satisfied (χ
2 = 509.31; P < .0001). Case-mix and hospital size were associated with
satisfaction in inpatients (χ 2 = 19.31; P = .013). Older inpatients ... Related articles - All 29 versions
KP Härenstam - diss.kib.ki.se Background: The Institute of Medicine report, To err is human, heightened
attention to safety and quality performance in healthcare. This has led to
demands on healthcare systems to collect data on safety and quality ... Related articles - All 3 versions
B Saravanan, E Ranganathan, LR Jenkinson - Clinical Governance: An International Journal, 2007 - emeraldinsight.com Findings – There were 47 males and the median age was 58 years (range 13-92).
Of complaints, 44 per cent were received from outpatients and 56 per cent from
inpatients. The main reasons for complaints from outpatients were ... Cited by 1 - Related articles - BL Direct - All 5 versions