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Scholar Results 1 - 10 of about 101 related to Bismark: Relationship between complaints and quality of care in New Zealand: a descriptive.... (0.10 sec) 

Relationship between complaints and quality of care in New Zealand: a descriptive …

- nih.gov
MM Bismark, TA Brennan, RJ Paterson, PB … - Quality and Safety in Health Care, 2006 - qshc.bmj.com
Design: The percentage of injured patients who lodge complaints was estimated by
linking the Commissioner's complaints database to records reviewed in the New
Zealand Quality of Healthcare Study (NZQHS). Bivariate and multivariate ...
Cited by 24 - Related articles - BL Direct - All 7 versions

Relationship between patient complaints and surgical complications

- nih.gov
HJ Murff, DJ France, J Blackford, EL Grogan, … - British Medical Journal, 2006 - qshc.bmj.com
See end of article for authors' affiliations .......................
Correspondence to: Dr HJ Murff, Division of General Internal Medicine,
Vanderbilt University Medical Center and Department of Veterans Affairs, ...
Cited by 8 - Related articles - BL Direct - All 7 versions

The characteristics of doctors receiving medical complaints: a cross-sectional survey of …


W Cunningham, R Crump, A Tomlin - Journal of the New Zealand Medical Association, 2003 - nzma.org.nz
Results Nine hundred and seventy one doctors (11% of registered New Zealand
doctors) indicated that 34% had ever received a medical complaint, and 66% had
never received one. The rate of complaint in New Zealand is rising. The ...
Cited by 13 - Related articles - Cached - All 10 versions

Putting the patient in patient safety: linking patient complaints and malpractice risk


WM Sage - JAMA, 2002 - Am Med Assoc
Consider medical error. For decades, error has been addressed primarily through
malpractice litigation, the availability of which often depends on the lobbying
muscle brought to bear by organized medicine, on one side, and the trial ...
Cited by 23 - Related articles - BL Direct - All 3 versions

Defensive changes in medical practice and the complaints process: a qualitative study of …


W Cunningham, S Dovey - Journal of the New Zealand Medical Association, 2006 - nzma.org.nz
Results 714 written survey responses and 12 indepth interviews revealed changes
consistent with positive and negative defensive medicine as well as changes in
the direction of “good practice”. Positive defensive medicine changes ...
Cited by 6 - Related articles - Cached - All 9 versions

Surgeons' experiences of complaints to the Health and Disability Commissioner


R Tapper, L Malcolm, F Frizelle - Journal of the New Zealand Medical Association, 2004 - nzma.org.nz
Results Responses were received from 280 (86%) of the 325 people contacted. Of
these 280 replies, 259 were eligible for analysis. 149 (58%) of these 259
responses were from doctors who had received a complaint. There were 282 ...
Cited by 7 - Related articles - Cached - All 11 versions

Learning from litigation. The role of claims analysis in patient safety


C Vincent, C Davy, A Esmail, G Neale, M … - Journal of Evaluation in Clinical Practice, 2006 - ingentaconnect.com
Claims for malpractice and medical negligence are a potentially important source
of information on the causes of harm to patients and have provided valuable
lessons in the past. However today, with many additional sources of ...
Cited by 15 - Related articles - BL Direct - All 2 versions

[CITATION] New Zealand doctors' attitudes towards the complaints and disciplinary process. NZMJ 2004


W Cunningham
Cited by 2 - Related articles

[CITATION] Shame, guilt and the medical practitioner. NZMJ 2003


W Cunningham, H Wilson
Cited by 2 - Related articles

Patient complaints and risk of being sued


GK Graham, MW Itagaki, E Volpintesta, GB … - JAMA, 2002 - Am Med Assoc
It is not uncommon, particularly for patients with Medicare and a secondary
insurer, for 3 to 6 months to pass before they receive the first bill from the
physician's office. The patients may then be dismayed to find that they are ...
Cited by 2 - Related articles - BL Direct - All 3 versions


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