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Interview with Gary Kaplan

- nih.gov
JL Reinertsen - British Medical Journal, 2006 - qshc.bmj.com
GK: I think I'm most proud of the work of our teams every day to execute our
strategic plan. That plan is all about putting the patient first and quality is
the cornerstone of our entire strategic plan, not just one part of the ...
Cited by 1 - Related articles - BL Direct - All 5 versions

Monitoring patients using control charts: a systematic review

- oxfordjournals.org [PDF] 
R Tennant, MA Mohammed, JJ Coleman, U … - International Journal for Quality in Health Care, 2007 - ISQHC
Objectives. To systematically review the uses control charts to monitor clinical
variables in individual patients. Data sources. Systematic searches of MEDLINE,
CINAHL, Embase and five other databases yielded 74 studies, of which seven ...
Cited by 5 - Related articles - BL Direct - All 9 versions

[BOOK] The best practice: how the new quality movement is transforming medicine


CC Kenney, 2008 - books.google.com
Copyright © 2008 by Charles Kenney Published in the United States by
PublicAffairs™, a member of the Perseus Books Group. All rights reserved.
Printed in the United States of America. No part of this book may he ...
Cited by 4 - Related articles - All 3 versions

Public sector performance: efficiency or quality?

- cranfield.ac.uk [PDF] 
P Micheli, S Mason, M Kennerley, M Wilcox, 2005 - emeraldinsight.com
Over the last three decades, in what has become known as the “new public
sector” (Hood, 1991) services in advanced economies have been reformed to
provide better quality, while reducing demands on taxpayers. Concepts once ...
Cited by 4 - Related articles - All 4 versions

[CITATION] Building a model of organization performance grounded in the Baldrige Award Criteria


DA Collier, SM Goldstein, DD Wilson - Quality Progress, 2002
Cited by 4 - Related articles

[CITATION] The Lean Toolbox. Buckingham


J Bicheno, 2000 - Picsie Books
Cited by 4 - Related articles

The Six Sigma focus on total customer satisfaction


J Erwin - Measuring Business Excellence, 1998 - emeraldinsight.com
Developed by Motorola in the 1980s Six Sigma is a target-based continuous
improvement now and into the next century. Companies around the world are
embracing concept that, by focusing on the causes of customer ...
Cited by 4 - Related articles - BL Direct - All 2 versions

[PDF] Implementing and sustaining transformational change in health care: lessons learnt about …


KM McGrath, DM Bennett, DI Ben-Tovim, SC … - Medical Journal of Australia, 2008 - mja.com.au
Leadership by the chief executive and senior management Visible involvement of
the chief executive and senior management is essential.3 Senior management needs
to set the standards for service delivery and drive the change process. ...
Cited by 4 - Related articles - View as HTML - All 5 versions

[CITATION] From Leanness to Fitness


M Syrett, J Lammiman, 1997 - Cromwell Press, London
Cited by 4 - Related articles

Top-rated British business research: has the emperor got any clothes?


RJ Lilford, F Dobbie, R Warren, D Braunholtz … - Health Services Management Research, 2003 - emeraldinsight.com
Highlights the problems encountered by researchers when studying health care
service delivery issues; looks at the methodological lessons that can be learnt
from business research, by examining the research methodology used, by the ...
Cited by 4 - Related articles - BL Direct - All 5 versions


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