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The effect of unmet expectations among adults presenting with physical symptoms


JL Jackson, K Kroenke - Annals of internal medicine, 2001 - Am Coll Physicians
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Background: Unmet patient expectations are common and have been associated ...
Cited by 90 - Related articles - BL Direct - All 3 versions

Measuring patients' expectations and requests


RL Kravitz - Annals of internal medicine, 2001 - Am Coll Physicians
Patients seeking help for symptoms frequently worry about the underlying causes
of their symptoms; have specific expectations for care; and request (or demand)
time, information, and services. Understanding patients' concerns, ...
Cited by 81 - Related articles - BL Direct - All 4 versions

Concerns and expectations in patients presenting with physical complaints: frequency, …


RL Marple, K Kroenke, CR Lucey, J Wilder, … - Archives of Internal Medicine, 1997 - archinte.highwire.org
Richard L. Marple, MD, MPH; Kurt Kroenke, MD; Catherine R. Lucey, MD; Jay
Wilder, MD; Christine A. Lucas, MPH ... Background: Specific concerns and
expectations may be a key reason that people with common physical com- ...
Cited by 103 - Related articles - BL Direct - All 4 versions

Physical symptoms and physician-experienced difficulty in the physician-patient relationship


SR Hahn - Annals of internal medicine, 2001 - Am Coll Physicians
Background: The practice of medicine has many expected and accepted challenges,
but all physicians experience some patients as difficult to a degree that
transcends these expectations. Physician-experienced difficulty is ...
Cited by 69 - Related articles - BL Direct - All 3 versions

Visit-specific expectations and patient-centered outcomes: a literature review

- angrylapdog.com
JK Rao, M Weinberger, K Kroenke - Archives of Family Medicine, 2000 - archfami.highwire.org
Results Twenty-three studies were reviewed including 7 trials, 4 cohort studies,
and 12 cross-sectional studies. Patients frequently expected information rather
than specific physician actions, but physicians often did not accurately ...
Cited by 73 - Related articles - BL Direct - All 4 versions

Assessing patients' expectations in ambulatory medical practice

- nih.gov [PDF] 
RL Kravitz, EJ Callahan, R Azari, D Antonius, … - Journal of general internal medicine, 1997 - Springer
To compare three different approaches to the measurement of patients'
expectations for care, we conducted a random- ized controlled trial. Medical
outpatients (n 318) of a small (six-physician), single-specialty (internal ...
Cited by 44 - Related articles - BL Direct - All 5 versions

Unmet expectations for care and the patient-physician relationship

- nih.gov
RA Bell, RL Kravitz, D Thom, E Krupat, R … - Journal of General Internal Medicine, 2002 - Springer
OBJECTIVE: To profile patients likely to have unmet expectations for care,
examine the effects of such expecta- tions, and investigate how physicians'
responses to patients' requests affect the development of unfulfilled ...
Cited by 67 - Related articles - BL Direct - All 8 versions

Effects of physician awareness of symptom-related expectations and mental disorders: a …


JL Jackson, K Kroenke, J Chamberlin - Archives of family medicine, 1999 - archfami.highwire.org
Objective To study whether physician awareness of symptom-related expectations
and mental disorders reduces unmet expectations or improves patient
satisfaction. ... Design Prospective, before-after trial, with control ...
Cited by 38 - Related articles - BL Direct - All 5 versions

Difficult patient encounters in the ambulatory clinic: clinical predictors and outcomes


JL Jackson, K Kroenke - Archives of Internal Medicine, 1999 - Am Med Assoc
Methods Five hundred adults presenting to a primary care walk-in clinic with a
physical symptom completed surveys before the visit, immediately after the
visit, at 2 weeks, and at 3 months. Patient measurements included mental ...
Cited by 130 - Related articles - BL Direct - All 5 versions

Is patients' perception of time spent with the physician a determinant of ambulatory patient …

- angrylapdog.com
CT Lin, GA Albertson, LM Schilling, EM … - Archives of Internal Medicine, 2001 - archinte.highwire.org
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Cited by 60 - Related articles - BL Direct - All 6 versions


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