Autores
Cecilia Saint-Pierre, Esteban Piñones, Matías Rojas, Valeria Herskovic
Fecha de publicación
2013/11/11
Libro
Proceedings of the 2013 Chilean Conference on Human-Computer Interaction
Páginas
5-9
Descripción
Primary health care centers in the Chilean public system implement a family healthcare model with collaboration of several professional disciplines. This collaboration is often through multidisciplinary case analysis meetings, but it has a high cost for each treated case. In order to understand how collaboration is done and how technology supports it, we conducted a study in a healthcare center in Maipú, Chile. We found several problems regarding collaboration: a lack of awareness of the case status and the activities held by each of the professionals, and that the standard Electronic Medical Records System was not able to capture information about collaboration instances, making the awareness more difficult. To solve this, we propose a web-based system that allows the team to visualize the case status and track the cases in just one screen. We evaluated the relevance of this proposal through interviews with team …
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