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The emergence of the Web 2.0 technologies in the last years have changed the way people interact with knowledge. Services for cooperation and collaboration have placed the user in the center of a new knowledge building space. The development of new second generation learning environments can benefit from the potential of these Web 2.0 services when applied to an educational context. In this paper we present a conceptual framework that relates Web 2.0 services with functional requirements in learning environments. In particular, this framework helps selecting the most appropriate bundle of Web 2.0 services for a life-long learning scenario.