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Aspasia Simillidou
Aspasia Simillidou
Lecturer, uclan cyprus
Verified email at uclan.ac.uk
Title
Cited by
Cited by
Year
Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitality
P Christou, A Simillidou, MC Stylianou
International Journal of Contemporary Hospitality Management, 2020
1362020
Engaging in emotional labour when facing customer mistreatment in hospitality
A Simillidou, M Christofi, L Glyptis, A Papatheodorou, D Vrontis
Journal of Hospitality and Tourism Management 45, 429-443, 2020
362020
Tourist experience: The catalyst role of tourism in comforting melancholy, or not
P Christou, A Simillidou
Journal of Hospitality and Tourism Management 42, 210-221, 2020
162020
Global business shunning hospitality jobs: a disguised power struggle?
C Vassou, M Christofi, A Simillidou, D Vrontis
Journal for Global Business Advancement 12 (2), 232-253, 2019
22019
Genuine Emotions When Facing Aggressive Customers in the Hospitality Industry: A Conceptual Framework
A Simillidou, D Vrontis, M Christofi
The Cross-Disciplinary Perspectives of Management: Challenges and Opportunities, 2019
12019
A paradigm shift from" emotional labor" to" genuine emotional display" in the workplace.
A Simillidou, PA Christou
Nova Science Publishers, 2019
12019
Managing emotional labour consequences during aggressive customers’ interactions: A study of the Cyprus hospitality industry
A Simillidou
University of Gloucestershire, 2016
12016
Robots in tourism: Tourists’ perceptions over the use of anthropomorphic and other types of robots in services
PA Christou, A Simillidou, M Stylianou
1*
Buffering out the Effects of Surface Acting when Dealing with Aggressive Customers: A Review of the Existing Literature
D Vrontis, A Simillidou
Management Innovation and Entrepreneurship: A Global Perspective, 276-299, 2015
2015
The nexus of Melancholy and Tourism
PA Christou, A Simillidou
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Articles 1–10