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Norzalita Aziz
Norzalita Aziz
Assoc Professor of Marketing, UKM-GSB
Verified email at ukm.my
Title
Cited by
Cited by
Year
How will market orientation and external environmnet influence the performance among SMEs in the agri-food sector in Malaysia?
N Abd Aziz, N Mohd Yasin
International Business Research 3 (3), P154, 2010
1642010
Analyzing the brand equity and resonance of banking services: Malaysian consumer perspective
N Abd Aziz, NM Yasin
International Journal of Marketing Studies 2 (2), 180-189, 2010
1142010
Investigating the structural relationship between loyalty programme service quality, satisfaction and loyalty for retail loyalty programmes: evidence from Malaysia
N Asiah Omar, C Aniza Che Wel, N Abd Aziz, S Shah Alam
Measuring Business Excellence 17 (1), 33-50, 2013
812013
Exploring the effect of internet marketing orientation, learning orientation and market orientation on innovativeness and performance: SME (exporters) perspectives
NA Aziz, NA Omar
Journal of Business Economics and Management 14 (sup1), S257-S278, 2013
722013
Retail Loyalty Programs in Malaysia: The Relationship of Equity, Value, Satisfaction, Trust, and Loyalty among Cardholders
NA Omar, SS Alam, NA Aziz, MA Nazri
Journal of Business Economics and Management 12 (2), 332-352, 2011
722011
Integrating knowledge management in sustainability risk management practices for company survival
N Manab, N Aziz
Management Science Letters 9 (4), 585-594, 2019
672019
Identifying the relationship between travel motivation and lifestyles among Malaysian pleasure tourists and its marketing implications
N Abd Aziz, AA Ariffin
International Journal of Marketing Studies 1 (2), P96, 2009
652009
Service quality and satisfaction for low cost carriers
AAM Ariffin, AHM Salleh, NA Aziz, AA Asbudin
International Review of Business Research Papers 6 (1), 47-56, 2010
642010
Modelling the adoption of halal warehousing services among halal pharmaceutical and cosmetic manufacturers
AH Ngah, R Thurasamy, NA Aziz, H Ali, MI Khan
Journal of Sustainability Science and Management 14 (6), 103-116, 2019
602019
The effect of physical environment’s innovativeness on the relationship between hosting quality and satisfaction in hotel services
AAM Ariffin, NA Aziz
International Journal of Trade, Economics and Finance 3 (5), 337-342, 2012
592012
Understanding hotel hospitality and differences between local and foreign guests
AAM Ariffin, A Maghzi, NA Aziz
International Review of Business Research Papers 7 (1), 340-349, 2011
552011
Understanding the relationships of program satisfaction, program loyalty and store loyalty among cardholders of loyalty programs
NA Omar, N Abd Aziz, MA Nazri
Asian Academy of Management Journal 16 (1), 21-41, 2011
512011
Social support, trust and purchase intention in social commerce era
N Makmor, SS Alam, NA Aziz
Int. J. Supply Chain Manag 7 (5), 572-581, 2018
462018
The influence of market orientation on marketing competency and the effect of internet‐marketing integration
NA Aziz, NM Yasin
Asia Pacific Journal of Marketing and Logistics 16 (2), 3-19, 2004
462004
Developing brand ambassadors: the role of brand-centred human resource management
ASI Al-Shuaibi, FM Shamsudin, N Abd Aziz
International Review of Management and Marketing 6 (7), 155-161, 2016
422016
Mediating effect of reasons on the relationship between altruism and green hotel patronage intention
LL Tan, N Abd Aziz, AH Ngah
Journal of Marketing Analytics 8, 18-30, 2020
402020
Determining the service quality dimensions and zone of tolerance for hospital services in Malaysia
AAM Ariffin, NA Aziz
The business review, Cambridge 10 (2), 164-169, 2008
402008
The influence of coproduction’s factors and corporate image toward attitudinal loyalty: Islamic financial banking services delivery in Malaysia
N Abd Aziz
Journal of Islamic Marketing 9 (2), 421-438, 2018
392018
To travel, or not to travel? The impacts of travel constraints and perceived travel risk on travel intention among Malaysian tourists amid the COVID‐19
NA Aziz, F Long
Journal of Consumer Behaviour 21 (2), 352-362, 2022
322022
An investigation of international and domestic tourists’ satisfaction in heritage context: Implications for destination marketing
P Warisan, IP Destinasi
Jurnal Pengurusan 33, 61-76, 2011
312011
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