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An online reviews-driven method for the prioritization of improvements in hotel services
C Zhang, Z Xu, X Gou, S Chen
Tourism Management 87, 104382, 2021
692021
A consensus model for large-scale group decision-making based on the trust relationship considering leadership behaviors and non-cooperative behaviors
C Zhang, M Zhao, L Zhao, Q Yuan
Group Decision and Negotiation 30, 553-586, 2021
332021
Multi-stage multi-attribute decision making method based on online reviews for hotel selection considering the aspirations with different development speeds
C Zhang, M Zhao, M Cai, Q Xiao
Computers & Industrial Engineering 143, 106421, 2020
312020
Modelling consumer satisfaction based on online reviews using the improved Kano model from the perspective of risk attitude and aspiration
M Zhao, C Zhang, Y Hu, Z Xu, H Liu
Technological and Economic Development of Economy 27 (3), 550-582, 2021
232021
Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction
S Chen, EWT Ngai, Y Ku, Z Xu, X Gou, C Zhang
Decision Support Systems 170, 113959, 2023
142023
Classifying travellers’ requirements from online reviews: an improved Kano model
M Zhao, M Liu, C Xu, C Zhang
International Journal of Contemporary Hospitality Management 36 (1), 91-112, 2024
62024
基于愿景满意度函数的多属性群决策方法
赵萌, 张晨曦, 胡亦奇李刚.
中国管理科学 28 (02), 220-230, 2020
62020
Ambient air pollutants concentration prediction during the COVID-19: A method based on transfer learning
S Chen, Z Xu, X Wang, C Zhang
Knowledge-Based Systems 258, 109996, 2022
32022
The Dynamic Impact of Inflation on Supply Chain and Competitiveness: Bibliometric and Econometric Analysis.
C Zhang, Z Xu, X Gou, M Škare
Journal of Competitiveness, 2023
22023
基于实验设计的概率语言权重信息多准则决策方法
赵萌, 张晨曦, 秦金磊张冰.
运筹与管理 30 (01), 50-56, 2021
22021
Classification of Online Customer Reviews for Digital Product Innovation: A Motivation Perspective
C Zhang, B Xiong, E Lim, CW Tan, Z Xu
Proceedings of the 20th Annual Pre-ICIS Workshop on HCI Research in MIS, 2021
12021
An Online Reviews-Driven Kano-QFD Method for Service Design
C Chen, C Zhang, Z Xu
IEEE Transactions on Engineering Management, 2024
2024
A fuzzy decision support model for online review-driven hotel selection by considering risk attitudes of customers
Z Pu, C Zhang, Z Xu, X Wang
Journal of the Operational Research Society, 1-14, 2023
2023
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