| Organizational support versus supervisor support: The impact on hospitality managers’ psychological contract and work engagement XC Shi, S Gordon International Journal of Hospitality Management, 102374, 2019 | 123* | 2019 |
| Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention X Shi, S Gordon, CH Tang Tourism Management 83, 104212, 2020 | 75 | 2020 |
| Hospitality employees’ emotions in the workplace: a systematic review of recent literature Y Hwang, XC Shi, X Wang International Journal of Contemporary Hospitality Management, 2021 | 40 | 2021 |
| An exploratory study of visitors’ motivations at a heritage destination: The case of the South Luogu Alley in China X Shi, J Day, S Gordon, L Cai, H Adler Journal of Hospitality and Tourism Insights 2 (2), 186-202, 2019 | 29 | 2019 |
| The well-being and subjective career success of workaholics: An examination of hospitality managers’ recovery experience SE Gordon, XC Shi International Journal of Hospitality Management 93, 102804, 2021 | 27 | 2021 |
| Challenging or hindering? Understanding the daily effects of work stressors on hotel employees’ work engagement and job satisfaction XC Shi, S Gordon, H Adler International Journal of Hospitality Management 103 (103211), 2022 | 21 | 2022 |
| Daily spillover from home to work: the role of workplace mindfulness and daily customer mistreatment XC Shi, X Wang International Journal of Contemporary Hospitality Management, 2022 | 16 | 2022 |
| Perceptions of authenticity at a heritage destination: An examination of visitor perceptions of authenticity at South Luogu Alley, Beijing J Day, XC Shi, L Cai, H Adler Tourism Analysis 20 (1), 53-67, 2015 | 15 | 2015 |
| Listening to your employees: analyzing opinions from online reviews of hotel companies XC Shi, Z Chen International Journal of Contemporary Hospitality Management, 2021 | 14 | 2021 |
| Is subtle toxicity worse for racial-ethnic minority employees? The impact of coworker incivility on employee well-being S Gordon, P Jolly, T Self, X Shi Journal of Foodservice Business Research 26 (4), 587-608, 2023 | 12 | 2023 |
| How virtual reality moderates daily negative mood spillover among hotel frontline employees: A within-person field experiment XY Leung, XC Shi, X Huang Tourism Management 95, 104680, 2023 | 10 | 2023 |
| Understanding the complexity of teacher emotions from online forums: A computational text analysis approach Z Chen, X Shi, W Zhang, L Qu Frontiers in Psychology 11, 531751, 2020 | 10 | 2020 |
| What happens to abusive actors? A study of managers’ emotional responses and impression management tactics subsequent to enacted abusive supervision XC Shi, X Wang, S McGinley International Journal of Contemporary Hospitality Management, 2023 | 8 | 2023 |
| Beyond the workday: The effect of daily customer interpersonal injustice on hotel employee experiences after work and the next day XC Shi, X Huang Tourism Management 93, 2022 | 8 | 2022 |
| Loyalty as a guide to organizational retention: Applying moral foundation theory to hospitality SP McGinley, X Shi Journal of Hospitality & Tourism Research 48 (2), 225-248, 2024 | 7 | 2024 |
| Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly XC Shi, JJ Shi Tourism Management 90, 2022 | 4 | 2022 |
| Double-sided messages improve the acceptance of chatbots LM Meng, T Li, XC Shi, X Huang Annals of Tourism Research 103, 2023 | 3 | 2023 |
| Analyzing hospitality leader– follower dyads with polynomial regression: a critical reflection XC Shi International Journal of Contemporary Hospitality Management, 2023 | 2 | 2023 |
| Visitor perspectives of the authenticity at a heritage destination: south luogu hutong in beijing, china X Shi Purdue University, 2013 | 2 | 2013 |
| Delineating wine tourism experiences in Ningxia, China: a supply–demand perspective X Zhan, XC Shi International Journal of Contemporary Hospitality Management, 2024 | 1 | 2024 |
Susan GordonAssociate Professor, Purdue UniversityVerified email at purdue.edu
