Marlene Paula Castro Amorim
TitleCited byYear
Digital transformation: a literature review and guidelines for future research
J Reis, M Amorim, N Melão, P Matos
World Conference on Information Systems and Technologies, 411-421, 2018
502018
Operationalising IoT for reverse supply: the development of use-visibility measures
GC Parry, SA Brax, RS Maull, ICL Ng
Supply Chain Management: An International Journal 21 (2), 228-244, 2016
382016
Second-life retailing: a reverse supply chain perspective
LS Beh, A Ghobadian, Q He, D Gallear, N O'Regan
Supply chain management: an international journal 21 (2), 259-272, 2016
362016
Customer use of virtual channels in multichannel services: does type of activity matter?
R Sousa, M Amorim, E Rabinovich, AC Sodero
Decision Sciences 46 (3), 623-657, 2015
332015
An analysis of knowledge areas in industrial engineering and management curriculum
RM Lima, D Mesquita, M Amorim, G Jonker, MA Flores
International Journal of Industrial Engineering and Management 3 (2), 75-82, 2012
302012
An investigation of service quality assessments across retail formats
M Amorim, FB Saghezchi
International Journal of Quality and Service Sciences, 2014
222014
Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services
NF Melão, S Maria Guia, M Amorim
Total Quality Management & Business Excellence 28 (7-8), 840-857, 2017
212017
A framework of actions for strong sustainability
GC de Oliveira Neto, LFR Pinto, MPC Amorim, BF Giannetti, ...
Journal of cleaner production 196, 1629-1643, 2018
192018
An exploratory study of reverse exchange systems used for medical devices in the UK National Health Service (NHS)
Y Xie, L Breen, T Cherrett, D Zheng, CJ Allen
Supply Chain Management: An International Journal 21 (2), 194-215, 2016
142016
Multi-channel deployment: a methodology for the design of multi-channel service processes
R Sousa, M Amorim, GM Pinto, A Magalhães
Production Planning & Control 27 (4), 312-327, 2016
132016
A framework for the design of multi-channel services
R Sousa, M Amorim
132009
Towards conceptualizing reverse service supply chains
Q He, A Ghobadian, D Gallear, LS Beh, N O'Regan
Supply Chain Management: An International Journal 21 (2), 166-179, 2016
122016
An empirical analysis of consumer motivation towards reverse exchange
R Yuan, MJ Liu, AYL Chong, KH Tan
Supply Chain Management: An International Journal 21 (2), 180-193, 2016
122016
Managing customer participation and customer interactions in service delivery: the case of museums and educational services
M Amorim, MJ Rosa, S Santos
Organizacija 47 (3), 166-175, 2014
122014
Managing reverse exchanges in service supply chains
V Kumar, M Amorim, A Bhattacharya, JA Garza-Reyes
Supply Chain Management: An International Journal 21 (2), 157-165, 2016
112016
A felicidade no trabalho: estudo sobre sua revelação e articulação com a produtividade
MV AMORIM, A Campos
XXII Encontro Nacional de Engenharia de Produção 23, 2002
112002
Uma sincronicidade para cura
M AMORIM, A Homeopatia
Editora Caravansarai, 2000
102000
Three dimensions of service recovery: examining relationship and impact
M Kumar, N Kumar
Supply Chain Management: An International Journal 21 (2), 273-286, 2016
92016
New ways to deal with omni-channel services: Opening the door to synergies, or problems in the horizon?
J Reis, M Amorim, N Melão
International Conference on Exploring Services Science, 51-63, 2017
72017
Reverse exchange: classifications for public service SCM
V Kumar, M Amorim, A Bhattacharya, JA Garza-Reyes, AE Esain, J Aitken, ...
Supply Chain Management: An International Journal, 2016
72016
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