| The influence of service quality and patients' emotions on satisfaction M Helena Vinagre, J Neves International journal of health care quality assurance 21 (1), 87-103, 2008 | 337 | 2008 |
| Emotional predictors of consumer's satisfaction with healthcare public services H Vinagre, J Neves International journal of health care quality assurance 23 (2), 209-227, 2010 | 41 | 2010 |
| Revisiting digital libraries quality: a multiple‐item scale approach M Helena Vinagre, L Gaspar Pinto, P Ochôa Performance Measurement and Metrics 12 (3), 214-236, 2011 | 25 | 2011 |
| Library statistics for the twenty-first century world: proceedings of the conference held in Montréal on 18-19 August 2008 reporting on the Global Library Statistics Project M Heaney Walter de Gruyter, 2009 | 10* | 2009 |
| Integrated approach to the evaluation of digital libraries: an emerging strategy for managing resources, capabilities and results LG Pinto, P Ochôa, MH Vinagre Library statistics for the 21st century world, 273-288, 2009 | 8 | 2009 |
| Qualidade de Serviço–Diagnosticar para Intervir: O Gap Model JG NEVES, MH VINAGRE Lisboa: Sílabo, 2018 | 6 | 2018 |
| Medição da qualidade de serviço em autarquias locais MH Vinagre, J Neves Percursos da investigação em Psicologia Social e Organizacional, 271 – 290, 2004 | 6 | 2004 |
| A satisfação de utentes de serviços públicos de saúde: preditores e mediadores MH Vinagre | 5 | 2008 |
| Bem-estar e espiritualidade em adultos seniores AM Fernandes, C de Sousa, OS Valentim, LMM Sousa, H Vinagre, ... Suplemento digital Revista ROL Enfermería 43 (1), 414-419, 2020 | 3 | 2020 |
| Qualidade de Serviço MH VINAGRE Psicologia do Trabalho e das Organizações. Lisboa: Pactor, 2014 | 2 | 2014 |
| Evaluating digital libraries impact: does the IPA Road Map count? L Gaspar-Pinto, P Ochôa, MH Vinagre JOSE, A., org. – Advances in digital library development., 56-64, 2012 | 2* | 2012 |
| Giving voice to children and young adults: a methodological approach to the evaluation of service quality in libraries MH Vinagre, L Gaspar-Pinto, J Neves NORTHUMBRIA International Conference on Performance Measurement in Libraries …, 2011 | 2 | 2011 |
| “What do you think people feel?” Emotional climate during a pandemic: Adaptation and validation of a scale C de Sousa, J Viseu, H Vinagre, D Páez, O Valentim Psicologia 35 (2), 95-108, 2021 | 1 | 2021 |
| Emotions and Coping:“What I Feel about It, Gives Me More Strategies to Deal with It?” C de Sousa, H Vinagre, J Viseu, J Ferreira, H José, I Rabiais, A Almeida, ... Psych 6 (1), 163-176, 2024 | | 2024 |
| Moderating Effect of Work-Family Conflict on the Relationship between Perceived Organizational Support and Job and Life Satisfaction: A Study during the COVID-19 Pandemic C Sousa, J Viseu, P Vincent, H Vinagre, F Romana, J Pissarra, J Ferreira, ... American Journal of Industrial and Business Management 13 (1), 1175-1193, 2023 | | 2023 |
| Qualidade de serviço: diagnosticar para intervir JG das Neves, MH Vinagre | | 2018 |
| Qualidade de Serviço–Diagnosticar para Intervir–O Gap Model JG das Neves, MH Vinagre | | 2018 |
| Rethinking quality dimensions and attributes for the digital age: a multi-item scale analysis and assessment H Vinagre, L Gaspar-Pinto, P Ochôa 8th Northumbria International Conference on Performance Measurement in …, 2011 | | 2011 |
| The Influence of Service Quality and Emotions on the Consumer Experience and Satisfaction Building (or Satisfaction Mechanisms) MH VINAGRE, JG NEVES Symposium Organizational looking outside: Service quality. XII European …, 2005 | | 2005 |
| Medição da qualidade de serviços em autarquias locais MHVB Santos ISCTE, 2001 | | 2001 |
José Gonçalves NevesProfessor de Psicologia social e organizacionalVerified email at iscte-iul.pt
