| The intelligence of E-CRM applications and approaches on online shopping industry BS Ahmed, F Amroush, MB Maati Advanced Methodologies and Technologies in Digital Marketing and …, 2019 | 33 | 2019 |
| Improve intelligence of E-CRM applications and customer behavior in online shopping BS Ahmed, MLB Maati, B Al Mohajir International Journal of Business Intelligence Research (IJBIR) 6 (1), 1-10, 2015 | 13 | 2015 |
| The effectiveness of the intelligence E-CRM application in enhancing positive customer relationships B Ahmed, MLB Maati, BA Mohajir International Journal of Scientific and Technology Research 4 (07), 2015 | 8 | 2015 |
| The implementation Trends of Intelligence E-CRM in Business process B Ahmed, F Amroush, MLB Maati 2016 4th IEEE International Colloquium on Information Science and Technology …, 2016 | 6 | 2016 |
| Predictive data mining model for electronic customer relationship management intelligence BS Ahmed, MLB Maâti, M Al-Sarem International Journal of Business Intelligence Research (IJBIR) 11 (2), 1-10, 2020 | 5 | 2020 |
| Improving data quality in intelligent eCRM applications BS Ahmed, F Amroush, MB Maati Encyclopedia of Information Science and Technology, Fourth Edition, 1616-1626, 2018 | 2 | 2018 |
| Developed E-CRM Intelligence in Technological Trends BS Ahmed, M Al-Sarem, MLB Maati Encyclopedia of Organizational Knowledge, Administration, and Technology …, 2021 | | 2021 |
