| Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies JC Bertot, PT Jaeger, JM Grimes Government information quarterly 27 (3), 264-271, 2010 | 1948 | 2010 |
| The impact of polices on government social media usage: Issues, challenges, and recommendations JC Bertot, PT Jaeger, D Hansen Government information quarterly 29 (1), 30-40, 2012 | 722 | 2012 |
| Promoting transparency and accountability through ICTs, social media, and collaborative e-government J Carlo Bertot, PT Jaeger, JM Grimes Transforming government: people, process and policy 6 (1), 78-91, 2012 | 401 | 2012 |
| Transparency and technological change: Ensuring equal and sustained public access to government information PT Jaeger, JC Bertot Government Information Quarterly 27 (4), 371-376, 2010 | 397 | 2010 |
| Social media technology and government transparency JC Bertot, PT Jaeger, S Munson, T Glaisyer Computer, 53-59, 2010 | 296 | 2010 |
| User-centered e-government: Challenges and benefits for government Web sites JC Bertot, PT Jaeger Government Information Quarterly 2 (23), 163-168, 2006 | 222 | 2006 |
| The multiple dimensions of the digital divide: more than the technology'haves' and'have nots' JC Bertot Government Information Quarterly 2 (20), 185-191, 2003 | 215 | 2003 |
| Citizen-centered e-government services: benefits, costs, and research needs JC Bertot, PT Jaeger, CR McClure Proceedings of the 2008 international conference on Digital government …, 2008 | 204 | 2008 |
| E-government: Initiatives, developments, and issues. D Aldrich, JC Bertot, CR McClure Government information quarterly 19 (4), 349-55, 2002 | 198 | 2002 |
| The E-Government paradox: Better customer service doesn't necessarily cost less JC Bertot, PT Jaeger Government Information Quarterly 2 (25), 149-154, 2008 | 171 | 2008 |
| Public access computing and Internet access in public libraries: The role of public libraries in e-government and emergency situations JC Bertot, PT Jaeger, LA Langa, CR McClure First Monday 11 (9), 2006 | 168 | 2006 |
| Big data, open government and e-government: Issues, policies and recommendations JC Bertot, U Gorham, PT Jaeger, LC Sarin, H Choi Information polity 19 (1, 2), 5-16, 2014 | 163 | 2014 |
| The impacts of free public Internet access on public library patrons and communities JC Bertot, CR McClure, PT Jaeger The Library Quarterly 78 (3), 285-301, 2008 | 126 | 2008 |
| An action plan for outcomes assessment in your library P Hernon, RE Dugan American Library Association, 2002 | 122 | 2002 |
| Designing, implementing, and evaluating user-centered and citizen-centered e-government PT Jaeger, JC Bertot Technology Enabled Transformation of the Public Sector: Advances in E …, 2012 | 117 | 2012 |
| Web usage statistics: measurement issues and analytical techniques JC Bertot, CR McClure, WE Moen, J Rubin Government Information Quarterly 14 (4), 373-395, 1997 | 113 | 1997 |
| The intersection of public policy and public access: Digital divides, digital literacy, digital inclusion, and public libraries PT Jaeger, JC Bertot, KM Thompson, SM Katz, EJ DeCoster Public Library Quarterly 31 (1), 1-20, 2012 | 105 | 2012 |
| Statistics and performance measures for public library networked services JC Bertot, CR McClure, J Ryan American Library Association, 2001 | 105 | 2001 |
| Functionality, usability, and accessibility: Iterative user-centered evaluation strategies for digital libraries J Carlo Bertot, JT Snead, PT Jaeger, CR McClure Performance Measurement and Metrics 7 (1), 17-28, 2006 | 104 | 2006 |
| Drafted: I want you to deliver e-government. JC Bertot, PT Jaeger, LA Langa, CR McClure Library Journal 131 (13), 34-37, 2006 | 102 | 2006 |
Ursula GorhamLecturer, College of Information StudiesVerified email at umd.edu
