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Ilham Sentosa
Ilham Sentosa
Universiti Kuala Lumpur (UniKL) Business School
Verified email at unikl.edu.my - Homepage
Title
Cited by
Cited by
Year
An easy approach to exploratory factor analysis: Marketing perspective
NU Hadi, N Abdullah, I Sentosa
Journal of Educational and Social Research 6 (1), 215-223, 2016
4022016
Mediating effect of customer satisfaction on service quality and customer loyalty relationship in Malaysian rural tourism
Z Osman, I Sentosa
International Journal of Economics Business and Management Studies 2 (1), 25-37, 2013
2672013
Examining a theory of planned behavior (TPB) and technology acceptance model (TAM) in internetpurchasing using structural equation modeling
I Sentosa, NKN Mat
Researchers World 3 (2 Part 2), 62, 2012
1652012
Making sense of mediating analysis: A marketing perspective
NU Hadi, N Abdullah, I Sentosa
Review of Integrative Business and Economics Research 5 (2), 62-76, 2016
1552016
The influence of customer knowledge on CRM performance of Malaysian ICT companies: a structural equation modeling approach
H Nejatian, I Sentosa, SK Piaralal, AM Bohari
International Journal of Business and Management 6 (7), 181, 2011
982011
A study of mediating effect of trust on customer satisfaction and customer loyalty relationship in Malaysian rural tourism
Z Osman, I Sentosa
European Journal of Tourism Research 6 (2), 192-206, 2013
792013
Green human resource management, customer environmental collaboration and the enablers of green employee empowerment: enhanching an environmental performance
A Hutomo, T Marditama, N Limakrisna, I Sentosa, JLK Yew
Dinasti International Journal of Economics, Finance & Accounting 1 (2), 358-372, 2020
702020
Impact of brand equity on purchase intentions: empirical evidence from the health takāful industry of the United Arab Emirates
S Rizwan, HA Al-Malkawi, K Gadar, I Sentosa, N Abdullah
ISRA International Journal of Islamic Finance 13 (3), 349-365, 2021
532021
Influence of customer satisfaction on service quality and trust relationship in Malaysian rural tourism
Z Osman, I Sentosa
Business and Management Quarterly Review 4 (2), 12-25, 2013
482013
A structural equation modeling of internet banking usage in Malaysia
I Sentosa, CW Ming, BB Soebyakto, NK Nik Mat
Journal of Arts, Science and Commerce 3 (1), 75-86, 2012
472012
Exploring the role of transformational leadership in human capital effectiveness: Empirical evidence from the Malaysian healthcare sector
MS Khan, I Sentosa, F Salman
World Journal of Entrepreneurship, Management and Sustainable Development 14 …, 2018
462018
The Intelligence, Emotional, Spiritual Quotients and Quality of Managers.
A Juhary, B Ali Bambang, S Ilham
Global Journal of Management and Business Research Administration and …, 2013
412013
Predicting IoT service adoption towards smart mobility in Malaysia: SEM-neural hybrid pilot study
W Ahmed, SM Hizam, I Sentosa, H Akter, E Yafi, J Ali
arXiv preprint arXiv:2002.00152, 2020
392020
Human resource competency models: changing evolutionary trends
AH Abdullah, I Sentosa
Interdiscip. J. Res. Bus. ISSN 2046, 7141, 2012
392012
Influence of customer satisfaction on service quality and customer loyalty relationship in Malaysian commercial banking industry
Z Osman, I Sentosa
International Journal of Economics, Finance and Management 3 (2), 2014
362014
An empirical study of e-commerce implementation among SME in Indonesia
I As’ad, F Ahmad, I Sentosa
International Journal of Independent Research and Studies 1 (1), 13-22, 2012
342012
Crafting employee engagement through talent management practices in telecom sector
H Akter, W Ahmed, I Sentosa, SM Hizam
AOSIS OpenJournals Publishing AOSIS (Pty) Ltd, 2022
312022
Service quality and customer loyalty in malaysian rural tourism: a mediating effect of trust
Z Osman, I Sentosa
International Journal of Marketing Practices 1 (1), 31-42, 2013
302013
Digital dexterity: employee as consumer approach towards organizational success
W Ahmed, SM Hizam, I Sentosa
Human Resource Development International 25 (5), 631-641, 2022
292022
A conceptual development of entrepreneurship education and entrepreneurial intentions among Malaysian university students
P Rengiah, I Sentosa
Journal of Business and Management 16 (11), 68-74, 2014
202014
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