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Ling Peng
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Year
The signaling effect of management response in engaging customers: A study of the hotel industry
C Li, G Cui, L Peng
Tourism Management 62, 42-53, 2017
1682017
Manufactured opinions: The effect of manipulating online product reviews
M Zhuang, G Cui, L Peng
Journal of Business Research 87, 24-35, 2018
1652018
The faces of success: Beauty and ugliness premiums in e-commerce platforms
L Peng, G Cui, Y Chung, W Zheng
Journal of Marketing 84 (4), 67-85, 2020
1052020
Tailoring management response to negative reviews: The effectiveness of accommodative versus defensive responses
C Li, G Cui, L Peng
Computers in Human Behavior 84, 272-284, 2018
1012018
Consumer perceptions of online review deceptions: an empirical study in China
L Peng, G Cui, M Zhuang, C Li
Journal of Consumer Marketing 33 (4), 269-280, 2016
582016
Concept testing: the state of contemporary practice
L Peng, A Finn
Marketing Intelligence & Planning 26 (6), 649-674, 2008
522008
A multi-facet item response theory approach to improve customer satisfaction using online product ratings
L Peng, G Cui, Y Chung, C Li
Journal of the Academy of Marketing Science 47, 960-976, 2019
332019
What do seller manipulations of online product reviews mean to consumers?
L Peng, G Cui, M Zhuang, C Li
332014
Cross-cultural effects of self-discrepancy on the consumption of counterfeit branded luxuries
J Xiao, C Li, L Peng
Asia Pacific Journal of Marketing and Logistics 30 (4), 972-987, 2018
282018
The effects of image congruence and self-monitoring on product evaluations: A comparison between genuine and counterfeit products
L Peng, AHK Wong, LCY Wan
Journal of Global Marketing 25 (1), 17-28, 2012
262012
Speaking the same language: the power of words in crowdfunding success and failure
L Peng, G Cui, Z Bao, S Liu
Marketing Letters 33 (2), 311-323, 2022
252022
Whose crystal ball to choose? Individual difference in the generalizability of concept testing
L Peng, A Finn
Journal of Product Innovation Management 27 (5), 690-704, 2010
192010
The comparative impact of critics and consumers: Applying the generalisability theory to online movie ratings
L Peng, G Cui, C Li
International Journal of Market Research 55 (3), 413-436, 2013
182013
How Cloudy a Crystal Ball: A Psychometric Assessment of Concept Testing*
L Peng, A Finn
Journal of Product Innovation Management 27 (2), 238-252, 2010
172010
A framework for optimising the cost and performance of concept testing
L Peng, C Li, X Wan
Journal of Marketing Management 28 (7-8), 1000-1013, 2012
122012
Individual differences in consumer responses to traditional versus virtual concept testing
L Peng, G Cui, C Li
Journal of Product & Brand Management 21 (3), 167-175, 2012
112012
How manufacturer brand erosion shapes consumer assortment perceptions
C Li, Y He, L Peng, D Yuan
Asia Pacific Journal of Marketing and Logistics 32 (4), 922-939, 2020
102020
Assessing response format effects on the scaling of marketing stimuli
L Peng, A Finn
International Journal of Market Research 58 (4), 595-619, 2016
102016
How far can you rely on a concept test: the generalizability of testing over occasions
L Peng, A Finn
International Journal of Market Research 52 (3), 353-372, 2010
102010
Selecting ideas for new product development: Comparison of monadic test and adaptive concept screening under the G theory framework
G Cui, L Peng, LP Florès
European Journal of Innovation Management 18 (3), 380-396, 2015
92015
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Articles 1–20