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Citations per year
Duplicate citations
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Cited by
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Since 2019
Citations
137
80
h-index
3
3
i10-index
3
3
0
22
11
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
1
6
12
11
9
16
15
11
22
17
12
3
Co-authors
Nuno Jardim Nunes
ITI, LARSyS, Instituto Superior Técnico
Verified email at tecnico.ulisboa.pt
Evangelos Karapanos
Cyprus University of Technology
Verified email at cut.ac.cy
Monchu Chen
Hewlett Packard Enterprise
Verified email at hpe.com
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Rui Alves
Madeira-ITI,
University of Madeira
Verified email at m-iti.org
Service Design
Human Computer Interaction
Software Engineering
Articles
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Year
Towards a taxonomy of service design methods and tools
R Alves, N Jardim Nunes
Exploring Services Science: 4th International Conference, IESS 2013, Porto …
, 2013
86
2013
Improving software effort estimation with human-centric models: a comparison of UCP and iUCP accuracy
R Alves, P Valente, NJ Nunes
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive …
, 2013
30
2013
Augmenting Customer Journey Maps with quantitative empirical data: a case on EEG and eye tracking
R Alves, V Lim, E Niforatos, M Chen, E Karapanos, NJ Nunes
arXiv preprint arXiv:1209.3155
, 2012
21
2012
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