Construct validation of consumer complaint behavioral scale in the Malaysian mobile phone services industry MKBA Rahman, SA Haron, LH Paim, M Othman, S Osman, AK Othman Asian Social Science 11 (24), 6, 2015 | 10 | 2015 |
The Influence of HRM Practices on Employee Behavioural Intentions: Do Generational Differences Matter S Harun, SAM Shahid, AK Othman, M Rahman, DT Gumbri International Journal of Academic Research in Business and Social Sciences …, 2021 | 8 | 2021 |
Customer delight measurement in Halal cosmetics industry in Malaysia: The relationship between functional values, epistemic values and customer emotions towards customer delight BL Yeo, RHN Mohamed, S Ismail, M Rahman, SAM Shahid International Journal of Supply Chain Management 7 (5), 267-271, 2018 | 7 | 2018 |
The effect of soft and extreme action in public complaint behaviour on satisfaction with complaint handling MKA Rahman, SA Haron, P Laily, S Osman, N Yunus, WEE Hassnah International Review of Management and Marketing 6 (7), 209-213, 2016 | 4 | 2016 |
The influence of multiple intelligence on career orientation: the validation of hamba multiple intelligence scale AKBOM Khirzan, B RAHMAN, AK bin Othman, AMA MALİK, ... Bilgi Ekonomisi ve Yönetimi Dergisi 7 (2), 65-79, 2012 | 4 | 2012 |
The Mediating Effect of Customer Satisfaction on the Relationship Between Service Quality, Relationship Quality, Relationship Quality, Perceived Value, and Perceived Price … FNA Fuzir, MKBA Rahman Social and Management Research Journal 17 (2), 371-397, 2020 | 3 | 2020 |
The mediating effect of customer satisfaction on the relationship between service quality, relationship quality, relationship quality, perceived value, and perceived price … FN Ahmad Fuzir, MKB A Rahman Social and Management Research Journal (SMRJ) 17 (2), 371-397, 2020 | 3 | 2020 |
Assessing the influence of HRM practices in improving employees intention to stay in one Malaysian medical college: A pilot study SAM Shahid, M Rahman, S Harun, AK Othman, R Naina International Journal of Multidisciplinary Thought 7 (03), 449-462, 2018 | 3 | 2018 |
Selection of V-belt for power transmission in agricultural machinery MM Billah, MS Hossain, MR Islam, MA Rahman Progressive Agriculture 19 (2), 187-194, 2013 | 3 | 2013 |
Public Complaint Behaviour and Satisfaction with Complaint Handling in the Malaysian Mobile Phone Services Industry MKA Rahman, SA Haron, L Paim, S Osman, N Yunus, H Wee European proceedings of Social and Behavioural Sciences, 2016 | 2 | 2016 |
Mediating effect of SATCOM on the relationship between consumer complaint behaviour and relationship quality MKA Rahman, N Jaafar, L Paim, S Osman, SA Haron International Journal of Advanced and Applied Sciences 4, 3-79, 2017 | 1 | 2017 |
Factors that Influence Consumer Word-of-Mouth Promotion among Mobile Telecommunication Service Users in Malaysia AK Othman, MKBA Rahman, MRM Amin, MFM Isa, MZ Abdullah Global Business and Management Research 14 (4s), 255-265, 2022 | | 2022 |
Investigating Sustainable Consumption Behavior Vis-à-vis Islamic Values: A systematic review A Mat, AK Othman, MKBA Rahman, M Siyavooshi Environment-Behaviour Proceedings Journal 7 (21), 373-379, 2022 | | 2022 |
Customer Engagement Index (CEI): The Assessment of Customers’ Willingness to Act as Companies’ Ambassadors AK Othman, MKA Rahman, NN Abd | | 2022 |
Language Teaching at the Higher Secondary Level in Bangladesh: A Case Study of Rajshahi Education Board (REB). MM Rahman Language in India 18 (10), 2018 | | 2018 |
CONSUMER COMPLAINT BEHAVIOUR, SATISFACTION WITH COMPLAINT HANDLING, MOBILE PHONE DEPENDENCY AND RELATIONSHIP QUALITY IN MOBILE PHONE SERVICE INDUSTRY MKBINA RAHMAN | | 2016 |
A Confirmatory Factor Analysis in a Study of Consumer Complaint Behaviour, Satisfaction with Complaint Handling and Relationship Quality MKBA Rahman, SA Haron, L Paim, S Osman, N Jaafar J. Appl. Environ. Biol. Sci 6 (10S), 28-35, 2016 | | 2016 |
Demographic Characteristics of Complainers and Non-complainers: A Study on Malaysian Mobile Phone Services Industry’s Consumers MKBA Rahmanı, SA Haron, L Paim, S Osman, H Wee J. Appl. Environ. Biol. Sci 6 (6S), 58-62, 2016 | | 2016 |
ANTI-TUBERCULOSIS DRUG RESISTANCE PATTERN AMONG DIFFERENT CATEGORY OF TUBERCULOSIS PATIENTS IN BANGLADESH M Rahman, SM Kamal, MA Hossain, FR Mohammed, MB Alam, ... RESPIROLOGY 18, 4-4, 2013 | | 2013 |
The moderating effects of gender on the relationship between emotional intelligence and organization role AK Othman, NH Yunus, MKBA Rahman, J Elias 2010 International Conference on Science and Social Research (CSSR 2010 …, 2010 | | 2010 |