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Mohd Khirzan Badzli A Rahman
Mohd Khirzan Badzli A Rahman
Associate Professor, Universiti Teknologi MARA
Verified email at puncakalam.uitm.edu.my
Title
Cited by
Cited by
Year
Construct validation of consumer complaint behavioral scale in the Malaysian mobile phone services industry
MKBA Rahman, SA Haron, LH Paim, M Othman, S Osman, AK Othman
Asian Social Science 11 (24), 6, 2015
102015
The Influence of HRM Practices on Employee Behavioural Intentions: Do Generational Differences Matter
S Harun, SAM Shahid, AK Othman, M Rahman, DT Gumbri
International Journal of Academic Research in Business and Social Sciences …, 2021
82021
Customer delight measurement in Halal cosmetics industry in Malaysia: The relationship between functional values, epistemic values and customer emotions towards customer delight
BL Yeo, RHN Mohamed, S Ismail, M Rahman, SAM Shahid
International Journal of Supply Chain Management 7 (5), 267-271, 2018
72018
The effect of soft and extreme action in public complaint behaviour on satisfaction with complaint handling
MKA Rahman, SA Haron, P Laily, S Osman, N Yunus, WEE Hassnah
International Review of Management and Marketing 6 (7), 209-213, 2016
42016
The influence of multiple intelligence on career orientation: the validation of hamba multiple intelligence scale
AKBOM Khirzan, B RAHMAN, AK bin Othman, AMA MALİK, ...
Bilgi Ekonomisi ve Yönetimi Dergisi 7 (2), 65-79, 2012
42012
The Mediating Effect of Customer Satisfaction on the Relationship Between Service Quality, Relationship Quality, Relationship Quality, Perceived Value, and Perceived Price …
FNA Fuzir, MKBA Rahman
Social and Management Research Journal 17 (2), 371-397, 2020
32020
The mediating effect of customer satisfaction on the relationship between service quality, relationship quality, relationship quality, perceived value, and perceived price …
FN Ahmad Fuzir, MKB A Rahman
Social and Management Research Journal (SMRJ) 17 (2), 371-397, 2020
32020
Assessing the influence of HRM practices in improving employees intention to stay in one Malaysian medical college: A pilot study
SAM Shahid, M Rahman, S Harun, AK Othman, R Naina
International Journal of Multidisciplinary Thought 7 (03), 449-462, 2018
32018
Selection of V-belt for power transmission in agricultural machinery
MM Billah, MS Hossain, MR Islam, MA Rahman
Progressive Agriculture 19 (2), 187-194, 2013
32013
Public Complaint Behaviour and Satisfaction with Complaint Handling in the Malaysian Mobile Phone Services Industry
MKA Rahman, SA Haron, L Paim, S Osman, N Yunus, H Wee
European proceedings of Social and Behavioural Sciences, 2016
22016
Mediating effect of SATCOM on the relationship between consumer complaint behaviour and relationship quality
MKA Rahman, N Jaafar, L Paim, S Osman, SA Haron
International Journal of Advanced and Applied Sciences 4, 3-79, 2017
12017
Factors that Influence Consumer Word-of-Mouth Promotion among Mobile Telecommunication Service Users in Malaysia
AK Othman, MKBA Rahman, MRM Amin, MFM Isa, MZ Abdullah
Global Business and Management Research 14 (4s), 255-265, 2022
2022
Investigating Sustainable Consumption Behavior Vis-à-vis Islamic Values: A systematic review
A Mat, AK Othman, MKBA Rahman, M Siyavooshi
Environment-Behaviour Proceedings Journal 7 (21), 373-379, 2022
2022
Customer Engagement Index (CEI): The Assessment of Customers’ Willingness to Act as Companies’ Ambassadors
AK Othman, MKA Rahman, NN Abd
2022
Language Teaching at the Higher Secondary Level in Bangladesh: A Case Study of Rajshahi Education Board (REB).
MM Rahman
Language in India 18 (10), 2018
2018
CONSUMER COMPLAINT BEHAVIOUR, SATISFACTION WITH COMPLAINT HANDLING, MOBILE PHONE DEPENDENCY AND RELATIONSHIP QUALITY IN MOBILE PHONE SERVICE INDUSTRY
MKBINA RAHMAN
2016
A Confirmatory Factor Analysis in a Study of Consumer Complaint Behaviour, Satisfaction with Complaint Handling and Relationship Quality
MKBA Rahman, SA Haron, L Paim, S Osman, N Jaafar
J. Appl. Environ. Biol. Sci 6 (10S), 28-35, 2016
2016
Demographic Characteristics of Complainers and Non-complainers: A Study on Malaysian Mobile Phone Services Industry’s Consumers
MKBA Rahmanı, SA Haron, L Paim, S Osman, H Wee
J. Appl. Environ. Biol. Sci 6 (6S), 58-62, 2016
2016
ANTI-TUBERCULOSIS DRUG RESISTANCE PATTERN AMONG DIFFERENT CATEGORY OF TUBERCULOSIS PATIENTS IN BANGLADESH
M Rahman, SM Kamal, MA Hossain, FR Mohammed, MB Alam, ...
RESPIROLOGY 18, 4-4, 2013
2013
The moderating effects of gender on the relationship between emotional intelligence and organization role
AK Othman, NH Yunus, MKBA Rahman, J Elias
2010 International Conference on Science and Social Research (CSSR 2010 …, 2010
2010
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