| A guide to developing and managing a well‐integrated multi‐channel retail strategy B Berman, S Thelen International Journal of Retail & Distribution Management 32 (3), 147-156, 2004 | 401 | 2004 |
| Planning and implementing an effective omnichannel marketing program B Berman, S Thelen International Journal of Retail & Distribution Management 46 (7), 598-614, 2018 | 203 | 2018 |
| Interpersonal and political trust: modeling levels of citizens' trust L Schiffman, ST Thelen, E Sherman European Journal of Marketing 44 (3/4), 369-381, 2010 | 101 | 2010 |
| An examination of consumer sentiment toward offshored services ST Thelen, B Yoo, VP Magnini Journal of the Academy of Marketing Science 39, 270-289, 2011 | 100 | 2011 |
| Impediments to sales force automation ED Honeycutt Jr, T Thelen, ST Thelen, SK Hodge Industrial Marketing Management 34 (4), 313-322, 2005 | 99 | 2005 |
| The influence of music on perceptions of brand personality, décor, and service quality: The case of classical music in a fine-dining restaurant VP Magnini, ST Thelen Journal of Hospitality & Leisure Marketing 16 (3), 286-300, 2008 | 74 | 2008 |
| Assessing Russian consumers' imported versus domestic product bias S Thelen, JB Ford, ED Honeycutt Jr Thunderbird International Business Review 48 (5), 687-704, 2006 | 67 | 2006 |
| Services offshoring: Does perceived service quality affect country‐of‐service origin preference? ST Thelen, ED Honeycutt Jr, TP Murphy Managing Service Quality: An International Journal 20 (3), 196-212, 2010 | 60 | 2010 |
| Managerial perceptions of sales training and performance MA Jantan, ED Honeycutt Jr, ST Thelen, AM Attia Industrial Marketing Management 33 (7), 667-673, 2004 | 57 | 2004 |
| The impact of regional affiliation on consumer perceptions of relationships among behavioral constructs S Thelen, JB Ford, ED Honeycutt Jr Journal of Business Research 59 (9), 965-973, 2006 | 56 | 2006 |
| Assessing national identity in Russia between generations using the national identity scale ST Thelen, ED Honeycutt Jr Journal of International Marketing 12 (2), 58-81, 2004 | 53 | 2004 |
| Predicting negative consumer reactions to services offshoring ST Thelen, T Shapiro Journal of Services Marketing 26 (3), 181-193, 2012 | 46 | 2012 |
| Evaluating and motivating faculty performance: Challenges for marketing chairs ED Honeycutt, ST Thelen, JB Ford Marketing Education Review 20 (3), 203-214, 2010 | 32 | 2010 |
| Solutions for customer complaints about offshoring and outsourcing services ED Honeycutt Jr, VP Magnini, ST Thelen Business Horizons 55 (1), 33-42, 2012 | 31 | 2012 |
| Data mining: On the trail to marketing gold S Thelen, S Mottner, B Berman Business Horizons 47 (6), 25-32, 2004 | 27 | 2004 |
| Young voters' trust of information and media sources: the 2008 US Presidential Election E Sherman, LG Schiffman, ST Thelen Journal of Political Marketing 11 (4), 246-264, 2012 | 20 | 2012 |
| An introduction to the offshore service ethnocentrism construct ST Thelen, TK Thelen, VP Magnini, ED Honeycutt Jr Services Marketing Quarterly 30 (1), 1-17, 2008 | 20 | 2008 |
| Comparing attitudes toward ethical dilemmas in small business: Russia versus the United States S Thelen, A Zhuplev Journal of East-West Business 7 (4), 29-54, 2002 | 18 | 2002 |
| Domestic versus offshore service providers: The impact of cost, time, and quality sacrifices on consumer choice AM Forman, S Thelen, T Shapiro Journal of Service Management 26 (4), 608-624, 2015 | 17 | 2015 |
| Telemedicine for acute conditions during COVID-19: a nationwide survey using crowdsourcing YC Kato-Lin, ST Thelen Telemedicine and e-Health 27 (7), 714-723, 2021 | 16 | 2021 |
Dr. Boonghee YooRMI Distinguished Professor in Business and Professor of Marketing, Hofstra University, New YorkVerified email at hofstra.edu
