| Virtual reference services: issues and trends S Kimmel, J Heise CRC Press, 2003 | 14 | 2003 |
| Being there: Tools for online synchronous reference S Kimmel, J Heise Online 25 (6), 30-30, 2001 | 13 | 2001 |
| Reading the river: The state of the art of real-time virtual reference J Heise, S Kimmel Internet reference services quarterly 8 (1-2), 1-7, 2003 | 8 | 2003 |
| Users' information-seeking behavior: What are they really doing? A bibliography T Ashley, NW Colborn, G Crawford, LLS Freund Reference & User Services Quarterly 40 (3), 240, 2001 | 3 | 2001 |
| Best Free Reference Web Sites LL Freund, L Morse, M Ciccone, A Copeland, J Heise, C Larson, ... Reference & User Services Quarterly 40 (1), 32-32, 2000 | 2 | 2000 |
| Reading the River J Heise, S Kimmel-Smith | | 2002 |
| Best free reference web sites: third annual list RUSA machine-assisted reference section.(From Committees of RUSA) LL Freund, L Morse, AW Boykin, M Ciccone, A Copeland, A Delumeau, ... Reference & User Services Quarterly 41 (1), 37-45, 2001 | | 2001 |
| library users went about seeking information and accessing materials, both within the valls of the library and beyond. At the beginning of the decade, individual N Co-authored by Teresa Ashley, W Colborn, G Crawford, LS Freund, ... | | 2001 |
| Messages from MARS... Machine-Assisted Reference Section (MARS) AT Wells, E Kanter, EP Weston, C Cunningham, S Dew, M Stark, ... RUSA Update, 14-19, 1996 | | 1996 |
| Rovcovvisor Rus C Larson, L Morse, GB Banks, A Boykin, K Carlson, J Foster, S Garton, ... | | |
Stacey Kimmel-SmithLibrarian, Lehigh UniversityVerified email at lehigh.edu
Stacey Kimmel-SmithLibrarian, Lehigh UniversityVerified email at lehigh.edu