| The experience economy BJ Pine, JH Gilmore Harvard Business Press, 2011 | 16233 | 2011 |
| Welcome to the Experience Economy Health care is no longer just about healing: patients want a" personal transformation," a way to be made whole again BJ Pine, JH Gilmore Health Forum Journal 44 (5), 10-16, 2001 | 9176* | 2001 |
| Authenticity: What consumers really want JH Gilmore, BJ Pine Harvard Business Press, 2007 | 2677* | 2007 |
| BJ, & Gilmore, JH (1998). Welcome to the experience economy II Pine Harvard Business Review 76 (4), 96-105, 1997 | 2127 | 1997 |
| The four faces of mass customization JH Gilmore, BJ Pine Harvard business review 75 (1), 91-102, 1997 | 2001 | 1997 |
| Customer experience places: the new offering frontier JH Gilmore, BJ Pine Strategy & Leadership 30 (4), 4-11, 2002 | 514 | 2002 |
| L'economia delle esperienze BJ Pine II, JH Gilmore Etas, 2015 | 467 | 2015 |
| The experience economy: past, present and future BJ Pine, JH Gilmore Handbook on the experience economy, 21-44, 2013 | 434 | 2013 |
| Markets of one: Creating customer-unique value through mass customization JH Gilmore, BJ Pine BostonHarvard Business School Press, 2000 | 396 | 2000 |
| BJ, & Gilmore, JH (1998). Welcome to the experience economy II Pine Harvard business review 76 (4), 97-105, 1998 | 257* | 1998 |
| Satisfaction, sacrifice, surprise:: three small steps create one giant leap into the experience economy BJ Pine, JH Gilmore Strategy & Leadership 28 (1), 18-23, 2000 | 175 | 2000 |
| A leader's guide to innovation in the experience economy BJ Pine II, JH Gilmore Strategy & Leadership 42 (1), 24-29, 2014 | 164 | 2014 |
| La economía de la experiencia BJ Pine, JH Gilmore Ediciones Granica SA, 2001 | 146 | 2001 |
| The experience economy BJ Pine, JH Gilmore, A Sklar Blackstone Audio, Incorporated, 2012 | 130 | 2012 |
| Joseph II and James H. Gilmore. 1998.“Welcome to the Experience Economy” B Pine Harvard Business Review 76 (4), 97-105, 1998 | 126 | 1998 |
| The experience economy, with a new preface by the authors: Competing for customer time, attention, and money BJ Pine II, JH Gilmore Harvard Business Press, 2019 | 116 | 2019 |
| The experience is the marketing JH Gilmore, BJ Pine BrownHerron Publishing, 2002 | 115 | 2002 |
| The eight principles of strategic authenticity BJ Pine, JH Gilmore Strategy & Leadership 36 (3), 35-40, 2008 | 112 | 2008 |
| Erlebniskauf: Konsum als Erlebnis, Business als Bühne, Arbeit als Theater BJ Pine, JH Gilmore Econ, 2000 | 111 | 2000 |
| Beyond goods and services J Pine, J Gilmore Strategy & Leadership 25 (3), 10-18, 1997 | 103 | 1997 |
