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Hotman Panjaitan
Hotman Panjaitan
Universitas 17 Agustus 1945 Surabaya
Verified email at untag-sby.ac.id - Homepage
Title
Cited by
Cited by
Year
Analysis of Customer Loyalty through Total Quality Service, Customer Relationship Management and Customer Satisfaction.
FABK Panjaitan, H Panjaitan
International Journal of Evaluation and Research in Education 3 (3), 142-151, 2014
942014
Model Pemberdayaan Masyarakat Melalui Penerapan Teknologi Tepat Guna di Kota Mojokerto
N Rahmiyati, Sri, H Panjaitan
JMM17: Jurnal Ilmu Ekonomi dan Manajemen 2 (02), 2016
612016
Product Advantage, Customer Relationship Marketing, and Service Quality on Customer Satisfaction of Bank Syariah Mandiri in Surabaya
H Panjaitan, Djunaedi
International Review of Management and Marketing (IRMM) 7 (4), 122-130, 2017
262017
Analisis Respons Konsumen Melalui Sistem Teknologi Informasi, Kualitas Layanan, dan Citra Perguruan Tinggi Swasta di Surabaya
H Panjaitan
Revka Petra Media 1, 254, 2006
202006
Impact of Satisfaction and Customer Engagement as Intervening Variable on customer loyalty: Study at XL Resto & Cafe Surabaya Indonesia
H Panjaitan
International Journal of Business and Management Invention (IJBMI) 6 (9), 41-48, 2017
192017
The Role of Relationship Marketing, and Satisfaction As Variable Mediation: Study at Bank BPR UMKM East Java in Surabaya
H Panjaitan, N Laely
International Review of Management and Marketing (IRMM) 7 (5), 105-112, 2017
192017
The effect of competitive aggressiveness on business performance: A case study of private universities in Indonesia
H Panjaitan, IB Cempena, A Trihastuti, FABK PANJAITAN
The Journal of Asian Finance, Economics and Business 8 (4), 875-884, 2021
162021
The Influence of Service Quality, and Customer Relationship Management (CRM) Of Patient Satisfaction, Brand Image, Trust, and Patient Loyalty on Indonesian National Army Level …
Sutrisno, IA Brahmasari, H Panjaitan
International Journal of Business and Management Invention (IJBMI) 5 (5), 30-44, 2016
152016
Pengaruh Kualitas Produk, Kualitas Layanan, Nilai Nasabah Terhadap Citra Perbankan Serta Implikasinya Pada Keputusan Nasabah Menabung Dengan Karakteristik Nasabah Sebagai …
R Haryanto, H Panjaitan
JADE17: Jurnal Doktor Ekonomi 1 (1), 2016
132016
Pengaruh kepemimpinan terhadap kinerja paramedis dan dampaknya pada mutu pelayanan Di RSUD Pasuruan
H Panjaitan
Jurnal Riset Ekonomi dan Bisnis 10 (2), 2010
132010
Customer value is reviewed in terms of customer relationship learning and customer engagement: Evidence from banking industry
F Panjaitan, H Panjaitan
Accounting 7 (1), 89-94, 2021
122021
City branding strategy, in order to show the city of batu as a tourist destination in Indonesia
H Panjaitan
Journal of Environmental Management and Tourism (JEMT) 11 (04 (44)), 863-873, 2020
112020
Pengolahan Abon Ikan Bandeng Desa Karangcangkring, Kecamatan Dukun, Gresik
H Panjaitan, F Telaumbanua, RI Siswanto
Jurnal Abdikarya: Jurnal Karya Pengabdian Dosen Dan Mahasiswa 3 (1), 2019
112019
Analisis Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Pakan Ternak Ayam Pedaging di Kabupaten Jombang Jawa Timur
H Panjaitan, H Cahyanto
JMM17: Jurnal Ilmu ekonomi dan manajemen 4 (01), 2017
112017
Marketing Performance Analysis by Customer Relationship Marketing
A Komari, N Laely, H Panjaitan
Market Orientation, and The Image of Islamic Banks in Kediri, East Java …, 2017
112017
Healthy lifestyle determines the purchase of a bicycle in Indonesia
H Panjaitan, FABK Panjaitan
Eleftherios Thalassinos, 2020
102020
Influence of Customer Relationship Management and Product Innovation on Market Orientation, Competitive Advantage in Improving the Marketing Performance of Food Industry Small …
N Nurlaely, A Sularso, H Panjaitan
International Journal of Business and Management Invention (IJBMI) 8 (4), 72-79, 2019
92019
The Effects of Service Quality Towards Consumer Responses Through Private University Image in East Java
HP Panjaitan
International Journal of Evaluation and Research in Education (IJERE) 2 (2 …, 2013
9*2013
The Effects of Service Quality Towards Consumer Responses through The Image of Private University in East Java
H Panjaitan
International Journal of Evaluation and Research in Education (IJERE) 2 (2 …, 2013
92013
The effects of customer relationship management and service quality towards customer loyalty through customer satisfaction
ABKP Feliks, H Panjaitan
Proceeding, The International Conference On Sustainable Development 1 (2 …, 2012
92012
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Articles 1–20