| Turnover intention in the hospitality industry: A meta-analysis J Park, HK Min International Journal of Hospitality Management 90, 102599, 2020 | 277 | 2020 |
| Factors affecting customer satisfaction in responses to negative online hotel reviews: The impact of empathy, paraphrasing, and speed H Min, Y Lim, VP Magnini Cornell Hospitality Quarterly 56 (2), 223-231, 2015 | 266 | 2015 |
| Common method bias in hospitality research: A critical review of literature and an empirical study H Min, J Park, HJ Kim International Journal of Hospitality Management 56, 126-135, 2016 | 230 | 2016 |
| Extending the challenge–hindrance stressor framework: The role of psychological capital H Min, HJ Kim, SB Lee International Journal of Hospitality Management 50, 105-114, 2015 | 168 | 2015 |
| How sincere is an apology? Recovery satisfaction in a robot service failure context Y Hu, H Min, N Su Journal of Hospitality & Tourism Research 45 (6), 1022-1043, 2021 | 57 | 2021 |
| A longitudinal investigation of the importance of course subjects in the hospitality curriculum: An industry perspective H Min, N Swanger, D Gursoy Journal of Hospitality & Tourism Education 28 (1), 10-20, 2016 | 57 | 2016 |
| When service failure is interpreted as discrimination: Emotion, power, and voice HK Min, HJ Kim International Journal of Hospitality Management 82, 59-67, 2019 | 44 | 2019 |
| Perceived corporate training investment as a driver of expatriate adjustment H Min, V P. Magnini, M Singal International Journal of Contemporary Hospitality Management 25 (5), 740-759, 2013 | 42 | 2013 |
| Understanding why anger predicts intention to complain among high but not low power customers: A test of competing models HK Min, J Joireman, HJ Kim Journal of Business Research 95, 93-102, 2019 | 34 | 2019 |
| Cultural characteristics and tourist shopping spending N Su, H Min, MH Chen, N Swanger Journal of Hospitality & Tourism Research 42 (8), 1210-1231, 2018 | 27 | 2018 |
| The influence of customer race on perceived discrimination, anger and coping strategies following subtle degradation of restaurant service H Min, J Joireman International Journal of Contemporary Hospitality Management 33 (3), 994-1014, 2021 | 21 | 2021 |
| The dark side of artificial intelligence in service: The “watching-eye” effect and privacy concerns Y Hu, HK Min International Journal of Hospitality Management 110, 103437, 2023 | 19 | 2023 |
| Revisiting the effects of smile intensity on judgments of warmth and competence: The role of industry context HK Min, Y Hu International Journal of Hospitality Management 102, 103152, 2022 | 18 | 2022 |
| Open to diversity! Investigating the impact of cultural intelligence on students’ preference for group work H Min, PC Lee, J Park Journal of Hospitality & Tourism Education 32 (1), 14-24, 2020 | 18 | 2020 |
| Serving diverse customers: The impact of cultural intelligence on employee burnout, engagement, and job satisfaction H Min, HJ Kim, J Agrusa Journal of Hospitality & Tourism Research 47 (3), 503-527, 2023 | 16 | 2023 |
| Image congruity or functional congruity? The moderating effect from the social visibility of hotel consumption at different price levels N Su, Y Hu, H Min Journal of Hospitality & Tourism Research 43 (7), 961-979, 2019 | 16 | 2019 |
| What is my calling? An exploratory mixed-methods approach to conceptualizing hospitality career calling L Lee, SSA Ponting, A Ghosh, H Min International Journal of Contemporary Hospitality Management 34 (8), 2832-2851, 2022 | 13 | 2022 |
| Enjoyment or indulgence: What draws the line in hedonic food consumption? Y Hu, HK Min International Journal of Hospitality Management 104, 103228, 2022 | 9 | 2022 |
| Toward understanding the attitude measurements in hospitality research HK Min, J Park, Y Hu International Journal of Hospitality Management 89, 102567, 2020 | 8 | 2020 |
| Error aversion versus error management: does organizational error culture affect employees’ Customer Orientation? DS Deng, HJ Kim, H Min, JC Murray Journal of Hospitality & Tourism Research 48 (2), 199-224, 2024 | 7 | 2024 |
