Selim Ahmed

Cited by

	All	Since 2019
Citations	1873	1635
h-index	22	21
i10-index	27	27

520

260

130

390

201420152016201720182019202020212022202320248 20 38 58 92 141 173 294 358 504 155

Co-authors

Rafikul IslamInternational Islamic University MalaysiaVerified email at iium.edu.my
NOOR HAZILAH ABD MANAFProfessor, International Islamic University MalaysiaVerified email at iium.edu.my
Dr. Muhammad MohiuddinAssociate Professor, Dept. of Management, Faculty of Business Administration, Laval UniversityVerified email at fsa.ulaval.ca
Dr.TAHIR SUFIUniversidad de las Américas Puebla, MexicoVerified email at udlap.mx
Dr Ezaz Ahmed, SHRM-SCPDean, Business Programs, Columbia College, South Carolina, USAVerified email at columbiasc.edu
Md Mahfuzur RahmanUniversity of SharjahVerified email at sharjah.ac.ae
Dr. Muhammad Mehedi MasudAssistant Professor, Department of Development Studies, University of Malaya, MalaysiaVerified email at um.edu.my
Muhammad Khalilur RahmanFaculty of Entrepreneurship and Business, Universiti Malaysia KelantanVerified email at umk.edu.my
Prof. Dr. AKM Ahasanul HaqueProfessor of Marketing, International Islamic University MalaysiaVerified email at iium.edu.my
KHALIQ Ahmad Dr.Professor, ISTAC (IIUM)Verified email at iium.edu.my
Musfiq Mannan ChoudhuryProfessor of E-Business and Digital Marketing, University of DhakaVerified email at du.ac.bd
Dzuljastri Abdul RazakInternational Islamic University malaysiaVerified email at iium.edu.my
Rashidah Abdul RahmanProfessor of Accounting, King Abdulaziz University, Jeddah, Saudi ArabiaVerified email at kau.edu.sa
Md Fouad Bin AminAssistant Professor, King Saud UniversityVerified email at ksu.edu.sa
Mahfuzur RahmanAssociate Professor, University of LincolnVerified email at lincoln.ac.uk

Selim Ahmed

Professor & Head, World School of Business, World University of Bangladesh (WUB)

Verified email at business.wub.edu.bd

Business & Management Operations Management Lean Six Sigma Healthcare Management Digital Service


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector S Ahmed, KM Tarique, I Arif International journal of health care quality assurance 30 (5), 477-488, 2017	188	2017
Key Success Factors of Online Food Ordering Services: An Empirical Study Z Kedah, Y Ismail, AKMA Haque, S Ahmed Malaysia Management Review 50 (2), 19-36, 2015	159*	2015
The effects of marketing mix on consumer satisfaction: a literature review from Islamic perspectives S Ahmed, MH Rahman Turkish Journal of Islamic Economics 2 (1), 17-30, 2015	155	2015
Effects of Lean Six Sigma application in healthcare services: a literature review S Ahmed, NHA Manaf, R Islam Reviews on environmental health 28 (4), 189-194, 2013	142	2013
Integrating DMAIC approach of Lean Six Sigma and theory of constraints toward quality improvement in healthcare S Ahmed Reviews on environmental health 34 (4), 427-434, 2019	133	2019
Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector R Islam, S Ahmed, M Rahman, A Al Asheq The TQM Journal 33 (6), 1163-1182, 2021	120	2021
Entreprenuerial intention among Nigerian university students AD Muhammad, S Aliyu, S Ahmed American Journal of Business Education (AJBE) 8 (4), 239-248, 2015	107	2015
The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service S Ahmed, A Al Asheq, E Ahmed, UY Chowdhury, T Sufi, MG Mostofa The TQM Journal 35 (2), 519-539, 2023	104	2023
The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality S Ahmed, M Mohiuddin, M Rahman, KM Tarique, M Azim Journal of Islamic Marketing 13 (9), 1829-1842, 2022	83	2022
Measuring service quality of a higher educational institute towards student satisfaction S Ahmed, MM Masud American journal of educational research 2 (7), 447-455, 2014	82	2014
Measuring Lean Six Sigma and quality performance for healthcare organizations S Ahmed, NH Abd Manaf, R Islam International Journal of Quality and Service Sciences 10 (3), 267-278, 2018	63	2018
Effect of Lean Six Sigma on quality performance in Malaysian hospitals S Ahmed, NH Abd Manaf, R Islam International journal of health care quality assurance 31 (8), 973-987, 2018	61	2018
Measuring quality performance between public and private hospitals in Malaysia S Ahmed, NH Abd Manaf, R Islam International Journal of Quality and Service Sciences 9 (2), 218-228, 2017	51	2017
Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia R Islam, S Ahmed, DA Razak International Journal of Quality and Service Sciences 7 (4), 424-441, 2015	38	2015
Prioritisation of service quality dimensions for healthcare sector R Islam, S Ahmed, KM Tarique International Journal of Medical Engineering and Informatics 8 (2), 108-123, 2016	36	2016
Critical factors of service quality in a graduate school of Malaysia N Hazilah Abd Manaf, K Ahmad, S Ahmed International Journal of Quality and Service Sciences 5 (4), 415-431, 2013	32	2013
Employee perceptions on reward/recognition and motivating factors: A comparison between Malaysia and UAE A Ismail, S Ahmed American Journal of Economics 5 (2), 200-207, 2015	30	2015
Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals S Ahmed, NHA Manaf, R Islam International Journal of Healthcare Management 14 (1), 236-244, 2021	29	2021
Effects of Six Sigma initiatives in Malaysian private hospitals S Ahmed, NH Abd Manaf, R Islam International Journal of Lean Six Sigma 10 (1), 44-57, 2019	25	2019
Micro-entrepreneurs’ intention to use Islamic micro-investment model (IMIM) in Bangladesh R Abdul Rahman, AD Muhammad, S Ahmed, F Amin Humanomics 32 (2), 172-188, 2016	25	2016

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