| COVID-19, mental health problems, and their detrimental effects on hotel employees’ propensity to be late for work, absenteeism, and life satisfaction OM Karatepe, MB Saydam, F Okumus Current Issues in Tourism 24 (7), 934-951, 2021 | 117 | 2021 |
| Hearing the voices of wingless angels: A critical content analysis of nurses’ COVID-19 experiences H Arasli, T Furunes, K Jafari, MB Saydam, Z Degirmencioglu International Journal of Environmental Research and Public Health 17 (22), 8484, 2020 | 60 | 2020 |
| Key attributes of Muslim-friendly hotels’ service quality: voices from booking. com H Arasli, MB Saydam, T Gunay, K Jafari Journal of Islamic Marketing, 2023 | 50 | 2023 |
| Office of the citizen: a qualitative analysis of Twitter activity during the Lekki shooting in Nigeria’s# EndSARS protests TH Dambo, M Ersoy, AM Auwal, VO Olorunsola, MB Saydam Information, Communication & Society 25 (15), 2246-2263, 2022 | 50 | 2022 |
| Hospitality and tourism industry amid COVID-19 pandemic: voices from small Mediterranean town K Jafari, A Özduran, MB Saydam International Hospitality Review 37 (2), 243-264, 2023 | 34 | 2023 |
| Air-Travelers’ Perceptions of Service Quality during the COVID-19 Pandemic: Evidence from Tripadvisor Sites D Sulu, H Arasli, MB Saydam Sustainability 14 (1), 435, 2022 | 34 | 2022 |
| Cruise travelers’ service perceptions: a critical content analysis H Arasli, MB Saydam, H Kilic Sustainability 12 (17), 6702, 2020 | 34 | 2020 |
| How does the tourism and hospitality industry use artificial intelligence? A review of empirical studies and future research agenda MB Saydam, HE Arici, MA Koseoglu Journal of Hospitality Marketing & Management 31 (8), 908-936, 2022 | 32 | 2022 |
| The impacts of the COVID-19 pandemic on the consumer behavior of Turkish tourists K Jafari, MB Saydam, E Erkanlı, VO Olorunsola Revista Turismo Estudos e Práticas-RTEP/UERN, 1-17, 2020 | 28 | 2020 |
| How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor MB Saydam, VO Olorunsola, T Avci, TH Dambo, K Beyar Tourism Critiques: Practice and Theory 3 (1), 16-41, 2022 | 23 | 2022 |
| Outcomes of job insecurity among hotel employees during COVID-19 OM Karatepe, F Okumus, MB Saydam International Hospitality Review, 2023 | 20 | 2023 |
| Service beyond the status quo: the ripple effect of corporate social responsibility and internal marketing on employee's customer-oriented behavior VO Olorunsola, MB Saydam, OA Ogunmokun, A Ozturen International Journal of Bank Marketing 40 (4), 820-841, 2022 | 19 | 2022 |
| Customer experience management in capsule hotels: a content analysis of guest online review VO Olorunsola, MB Saydam, TT Lasisi, KK Eluwole Journal of Hospitality and Tourism Insights 6 (5), 2462-2483, 2023 | 16 | 2023 |
| Guest service experience in eco-centric hotels: a content analysis VO Olorunsola, MB Saydam, H Arasli, D Sulu International Hospitality Review, 2022 | 16 | 2022 |
| Exploring tourists’ experiences when visiting Petra archaeological heritage site: Voices from TripAdvisor VO Olorunsola, MB Saydam, TT Lasisi, A Ozturen Consumer Behavior in Tourism and Hospitality 18 (1), 81-96, 2023 | 15 | 2023 |
| Work-family conflict, subjective well-being, burnout, and their effects on presenteeism A Ozduran, MB Saydam, KK Eluwole, EU Mertens The Service Industries Journal, 1-27, 2023 | 9 | 2023 |
| Determinants and impacts of quality attributes on guest perceptions in Norwegian Green Hotels U Ali, H Arasli, F Arasli, MB Saydam, E Capkiner, E Aksoy, G Atai Sustainability 15 (6), 5512, 2023 | 9 | 2023 |
| Hospitality and tourism industry amid COVID-19 pandemic: voices from small Mediterranean town. International Hospitality Review K Jafari, A Özduran, MB Saydam Emerald Publishing Limited, 2021 | 9 | 2021 |
| How do customers react to technology in the hospitality and tourism industry? HE Arici, MB Saydam, MA Koseoglu Journal of Hospitality & Tourism Research, 10963480231168609, 2023 | 8 | 2023 |
| Passengers' service perceptions emerging from user-generated content during the pandemic: the case of leading low-cost carriers MB Saydam, VO Olorunsola, H Rezapouraghdam The TQM Journal 35 (7), 1960-1979, 2023 | 7 | 2023 |
Victor Oluwafemi OlorunsolaEastern Mediterranean UniversityVerified email at emu.edu.tr
