| The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty A Kusumawati, KS Rahayu The TQM Journal 32 (6), 1525-1540, 2020 | 169 | 2020 |
| Impact of information quality on customer perceived value, experience quality, and customer satisfaction from using Gofood Aplication TS Patma, N Fienaningsih, KS Rahayu, IGLS Artatanaya Journal of Indonesian Economy and Business: JIEB. 36 (1), 51-61, 2021 | 47 | 2021 |
| The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty. TQM Journal, 32 (6), 1525–1540 A Kusumawati, KS Rahayu | 36 | 2020 |
| E-ServQual on E-Trust, E-Satisfaction and Online Repurchase Intention KS Rahayu Review of International Geographical Education Online 11 (4), 1426-1439, 2021 | 30 | 2021 |
| Administrasi Perkantoran Berbasis Teknologi Informasi S Rosalin, KS Rahayu, RB Utami, L Edityastono, R Yuliawan Universitas Brawijaya Press, 2022 | 13 | 2022 |
| Antecedents customer decision to visit Yogyakarta as special regions in Indonesia A Kusumawati, KS Rahayu, EW Putra Cogent Business & Management 9 (1), 2050062, 2022 | 12 | 2022 |
| Saodin.(2021). E-ServQual on E-Trust, E-Satisfaction and Online Repurchase Intention. Review of International Geographical Education Online, 11 (4), 1426–1439 KS Rahayu | 6 | |
| Penguatan Resiliensi dan Daya Saing UMKM di Era Digital melalui Strategi Branding dan Komunikasi Bisnis L Edityastono, HD Sylvatri, KS Rahayu, N Ambulani J. KARINOV 6 (1), 47-53, 2023 | 4 | 2023 |
| The role of experience quality and customerperceived value on customer satisfaction and customer loyalty: a case study of indonesian outdoor cafés A Kusumawati, KS Rahayu International Journal of Innovation, Creativity and Change 8 (9), 143-159, 2019 | 3 | 2019 |
| The Effect of Information Quality and Experience Quality on Trust and Its Impact on Customer Loyalty TS Patma, L Djajanto, S Widodo, KS Rahayu 3rd Annual Management, Business and Economics Conference (AMBEC 2021), 260-268, 2022 | 2 | 2022 |
| Dimensions and outcome of experience quality in outdoor dining casual: the case of outdoor cafe in Indonesia KS Rahayu, E Yulianto, A Kusumawati Wacana Journal of Social and Humanity Studies 22 (1), 2019 | 2 | 2019 |
| Pengaruh Faktor Sosial, Faktor Pribadi, dan Faktor Psikologis Terhadap Keputusan Pembelian Makanan dan Minuman di Bara Bara Eat & Grill Malang KS Rahayu, A Zaini Jurnal Aplikasi Bisnis 2 (1), 29-32, 2017 | 2 | 2017 |
| Restaurant Image, Information Quality and Novelty Seeking as Behavioral Antecedents of Intention to Purchase Food Services Using Online Transportation TS Patma, S Rosalin, A Kusumawati, KS Rahayu 4th International Conference on Innovation in Engineering and Vocational …, 2022 | 1 | 2022 |
| Patronage intention as output experience quality and trust in the use of hotel rooms during the Covid-19 pandemic TS Patma, LW Wardana, A Wibowo, KS Rahayu BISTIC Business Innovation Sustainability and Technology International …, 2021 | 1 | 2021 |
| SERIAL MEDIATION ROLE OF DESTINATION IMAGE: WILL VIRTuAL REALITY REPLACE THE DECISION TO VISIT OFFLINE DESTINATION? KS Rahayu, A Kusumawati, E Pangestuti, ES Astuti | | 2024 |
| Understanding Virtual Reality Experience Quality as Drive Intention to Visit in Tourism KS Rahayu, ES Astuti, A Kusumawati, E Pangestuti Fifth Annual International Conference on Business and Public Administration …, 2023 | | 2023 |
| City citizenship behavior among residents: Investigating the role of emotional experience in event tourism and brand attitude A Kusumawati, KS Rahayu JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen 19 (1), 1-21, 2022 | | 2022 |
| Antecedents of Customer Loyalty from Buying Behavior About Outdoor Cafe Consumers with Natural Nuances TS Patma, KS Rahayu, M Iqbal, A Kusumawati 3rd Annual International Conference on Public and Business Administration …, 2021 | | 2021 |
| The Mediating Effect of Organizational Citizenship on the Relationship between Work-Life Balance and Intention to Leave N Fiernaningsih, K Rahayu, IG Artatanaya Proceedings of the 5th International Conference on Indonesian Social and …, 2021 | | 2021 |
| ANALISIS PENGARUH mINFORMATION QUALITY TERHADAP mSATISFACTION DAN mTRUST PADA PENGGUNAAN APLIKASI MOBILE KS Rahayu, PH Pratiti, HD Putra SENABISMA 4, 24, 2017 | | 2017 |
Andriani KusumawatiDoctor of Business Administration (Marketing), Brawijaya UniversityEmail yang diverifikasi di ub.ac.id
