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Citations per year
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Cited by
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Since 2019
Citations
108
77
h-index
3
2
i10-index
2
2
0
18
9
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2
4
6
5
12
17
15
14
13
16
2
Co-authors
RAJA SHEKHAR BELLAMKONDA
School of Management Studies, University of Hyderabad
Verified email at uohyd.ac.in
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Suresh Kandulapati
Data Scientist
Verified email at teksystems.com
Business Analytics
Data Science
Service Quality
Telecommunications
Employee Engagement
Articles
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Cited by
Year
E-service quality: a study of online shoppers in India
S Kandulapati, R Shekhar Bellamkonda
American Journal of Business 29 (2), 178-188
, 2014
81
2014
Examining the structural relationships of service recovery, customer satisfaction and image in online retailing
S Kandulapati, RS Bellamkonda
Operations and Supply Chain Management: An International Journal 7 (2), 70-78
, 2014
24
2014
Relationship between Staff Engagement and commitment: a study at IVRCL
S Kandulapati, DG Manchala
International Journal of Research in Commerce, IT & Management 1 (3), 44-48
, 2011
3
2011
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