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Jose Ramos
Jose Ramos
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Title
Cited by
Cited by
Year
Calidad de servicio y satisfacción del cliente
V Martínez-Tur, JMP Sillo, J Ramos
Editorial Síntesis, 2001
4222001
Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice1
V Martínez‐Tur, JM Peiró, J Ramos, C Moliner
Journal of applied social psychology 36 (1), 100-119, 2006
3242006
Organizational justice and extrarole customer service: The mediating role of well-being at work
C Moliner, V Martinez-Tur, J Ramos, JM Peiró, R Cropanzano
European Journal of Work and Organizational Psychology 17 (3), 327-348, 2008
3212008
Relationships between organizational justice and burnout at the work-unit level.
C Moliner, V Martínez-Tur, JM Peiró, J Ramos, R Cropanzano
International Journal of Stress Management 12 (2), 99, 2005
2762005
High commitment HR practices, the employment relationship and job performance: A test of a mediation model
F Latorre, D Guest, J Ramos, FJ Gracia
European Management Journal 34 (4), 328-337, 2016
2062016
La satisfacción del usuario desde el modelo de la confirmación de expectativas: respuesta a algunos interrogantes
JC Marzo, VM Tur, J Ramos, JM Peiró
Psicothema 14 (4), 765-770, 2002
1212002
Employees' overestimation of functional and relational service quality: A gap analysis
JM Peiro, V Martínez-Tur, J Ramos
Service Industries Journal 25 (6), 773-788, 2005
1062005
Testing a hierarchical and integrated model of quality in the service sector: functional, relational, and tangible dimensions
RM Sánchez-Hernández, V Martínez-Tur, JM Peiró, J Ramos
Total Quality Management 20 (11), 1173-1188, 2009
982009
Condiciones de trabajo y clima laboral
J Ramos, JM Peiró, P Ripoll
Tratado de Psicología del trabajo 1, 38-91, 1996
931996
A subspace algorithm for balanced state space system identification
M Moonen, J Ramos
IEEE Transactions on Automatic Control 38 (11), 1727-1729, 1993
801993
Rapid detection of Actinobacillus actinomycetemcomitans, Prevotella intermedia and Porphyromona gingivalis by multiplex PCR
L Garcia, JC Tercero, B Legido, JA Ramos, J Alemany, M Sanz
Journal of periodontal research 33 (1), 59-64, 1998
781998
Linear parameter-varying system identification: New developments and trends
PL Dos Santos, TPA Perdicoulis, C Novara, JA Ramos, DE Rivera
World Scientific, 2011
742011
The influence of work-team climate on role stress, tension, satisfaction and leadership perceptions
JM Peiro, V Gonzalez-Roma, J Ramos
European review of applied psychology 42 (1), 49-58, 1992
641992
An LPV modeling and identification approach to leakage detection in high pressure natural gas transportation networks
PL dos Santos, TP Azevedo-Perdicoúlis, JA Ramos, JLM de Carvalho, ...
IEEE Transactions on Control Systems Technology 19 (1), 77-92, 2010
632010
Antecedent variables of innovation behaviors in organizations: Differences between men and women
FJ Pons, J Ramos, A Ramos
European Review of Applied Psychology 66 (3), 117-126, 2016
622016
El trabajo emocional desde una perspectiva clarificadora tras treinta años de investigación
E Gracia, J Ramos, C Moliner
Universitas Psychologica 13 (4), 1517-1529, 2014
612014
Un análisis transnivel de las relaciones de la calidad de servicio y la confirmación de expectativas con la satisfacción de los usuarios
RM Sánchez-Hernández, V Martínez-Tur, MG González-Morales, ...
Psicothema 21 (3), 421-426, 2009
612009
Linking organizational justice to burnout: Are men and women different?
C Moliner, V Martinez-Tur, JM Peiro, J Ramos
Psychological Reports 96 (3), 805-816, 2005
592005
Identification of bilinear systems with white noise inputs: an iterative deterministic-stochastic subspace approach
PL dos Santos, JA Ramos, JLM de Carvalho
IEEE Transactions on Control Systems Technology 17 (5), 1145-1153, 2009
562009
Estimating infiltration parameters from basic soil properties
G Van de Genachte, D Mallants, J Ramos, JA Deckers, J Feyen
Hydrological Processes 10 (5), 687-701, 1996
561996
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