Dwi Suhartanto - Google Scholar Citations

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	All	Since 2014
Citations	2249	1556
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Co-authors

Jay KandampullyProfessor of Service Management, The Ohio State UniversityVerified email at osu.edu
Ni Nyoman TriyuniPoliteknik Negeri BaliVerified email at pnb.ac.id
Nono WibisonoPoliteknik Negeri BandungVerified email at polban.ac.id
Adila SosianikaPoliteknik Negeri BandungVerified email at polban.ac.id
Anthony BrienSenior lecturer, Lincoln UniversityVerified email at lincoln.ac.nz
Any Noor -Associate professor, Politeknik Negeri BandungVerified email at polban.ac.id
Gundur LeoPoliteknik Negeri BandungVerified email at polban.ac.id
Tintin SuhaeniPoliteknik Negeri BandungVerified email at polban.ac.id
Muhammad MuflihSenior Lecturer of Applied Master in Islamic Banking and Finance, Politeknik Negeri BandungVerified email at polban.ac.id
Brendan T. ChenNational Chin-Yi University of TechnologyVerified email at ncut.edu.tw
Lusianus KusdibyoAssociate Professor of Marketing, Politeknik Negeri BandungVerified email at polban.ac.id
Dr. Zurinawati Mohi (PhD)Associate ProffesorVerified email at salam.uitm.edu.my
Mohd Helmi AliUniversiti Kebangsaan MalaysiaVerified email at ukm.edu.my
Kim Hua TanNottinghamVerified email at nottingham.ac.uk
Norzuwana SumarjanUniversiti Teknologi MARAVerified email at salam.uitm.edu.my
Lina SetiawatiPoliteknik Negeri BandungVerified email at polban.ac.id
Ina PrimianaUniversitas PadjadjaranVerified email at fe.unpad.ac.id
Ira Siti SarahPoliteknik Negeri BandungVerified email at polban.ac.id
Gede GinayaPoliteknik Negeri BaliVerified email at pnb.ac.id
Agustinus FebruadiAssociate Professor of Marketing, Politeknik Negeri BandungVerified email at polban.ac.id

Dwi Suhartanto

Professor, Politeknik Negeri Bandung, Indonesia

Verified email at polban.ac.id

Consumer Behavior Hospitality & Tourism Islamic Marketing


Title	Cited by	Year
Customer loyalty in the hotel industry: the role of customer satisfaction and image J Kandampully, D Suhartanto International journal of contemporary hospitality management 12 (6), 346-351, 2000	1472	2000
The role of customer satisfaction and image in gaining customer loyalty in the hotel industry J Kandampully, D Suhartanto Journal of Hospitality & Leisure Marketing 10 (1-2), 3-25, 2003	240	2003
Metode Riset Pemasaran D Suhartanto Bandung: Alfabeta, 2014	106	2014
An Examination of Brand Loyalty in the Indonesian Hotel Industry D Suhartanto Lincoln University, 2011	46	2011
Tourist loyalty towards shopping destination: The role of shopping satisfaction and destination image D Suhartanto, Ruhadi, NN Triyuni European Journal of Tourism Research 13, 84-102, 2016	40	2016
Tourist satisfaction with souvenir shopping: evidence from Indonesian domestic tourists D Suhartanto Current Issues in Tourism 21 (6), 663-679, 2018	31	2018
Customer Satisfaction in the Airline Industry: The Role of Service Quality and Price D Suhartanto, A Noor Asia Tourism Forum, 1-9, 2012	31	2012
Analyzing the complex and dynamic nature of brand loyalty in the hotel industry D Suhartanto, M Clemes, D Dean Tourism Review International 17 (1), 47-61, 2013	26	2013
Kepuasan Pelanggan: Pengaruhnya Terhadap Perilaku Konsumen di Industri Perhotelan D Suhartanto Majalah Usahawan 30 (07), 42-47, 2001	26	2001
The link between tourism involvement and service performance: Evidence from frontline retail employees D suhartanto, D Dean, R Nansuri, NN Triyuni Journal of Business Research 83, 130-137, 2018	25	2018
Perilaku Konsumen-Tinjauan Aplikasi di Indonesia D Suhartanto Guadarya Intimarta, Bandung, 2008	23	2008
Exploring loyalty to specialty foods among tourists and residents D Suhartanto, BT Chen, Z Mohi, A Sosianika British Food Journal 120 (5), 1120-1131, 2018	21	2018
Loyalty Intention towards Islamic Bank: The Role of Religiosity, Image, and Trust. DWI SUHARTANTO, NH FARHANI, M MUFLIH International Journal of Economics & Management 12 (1), 2018	20	2018
The role of store coopetition and attractiveness on the performance of tourism destination and its retail stores D Suhartanto International Journal of Tourism Policy 7 (2), 151-165, 2017	13	2017
Citra supermarket: Pengaruhnya terhadap perilaku konsumen D Suhartanto, A Nuralia Jurnal Kajian Bisnis 23, 27-36, 2001	13	2001
Loyalty toward online food delivery service: the role of e-service quality and food quality D Suhartanto, M Helmi Ali, KH Tan, F Sjahroeddin, L Kusdibyo Journal of foodservice business research 22 (1), 81-97, 2019	12	2019
Food souvenirs and their influence on tourist satisfaction and behavioural intentions D Suhartanto, D Dean, A Sosianika, T Suhaeni European Journal of Tourism Research 18, 133-145, 2018	9	2018
Examining attraction loyalty formation in creative tourism D Suhartanto, A Brien, N Sumarjan, N Wibisono International Journal of Quality and Service Sciences 10 (2), 163-175, 2018	8	2018
The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation D Dean, D Suhartanto Asia Pacific Journal of Tourism Research 24 (5), 393-403, 2019	7	2019
Small business entrepreneur resistance of ICT adoption: a lesson from Indonesia D Suhartanto, G Leo International Journal of Business and Globalisation 21 (1), 5-18, 2018	7	2018

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