| Guidelines for multimodal user interface design LM Reeves, J Lai, JA Larson, S Oviatt, TS Balaji, S Buisine, P Collings, ... Communications of the ACM 47 (1), 57-59, 2004 | 278 | 2004 |
| Passenger experience in an airport: an activity-centred approach V Popovic, BJ Kraal, PJ Kirk IASDR 2009 proceedings, 1-10, 2009 | 36 | 2009 |
| Challenges in passenger terminal design: A conceptual model of passenger experience A Harrison, V Popovic, BJ Kraal, T Kleinschmidt Proceedings of the design research society (DRS) 2012 conference, 344-356, 2012 | 30 | 2012 |
| General characteristics of anticipated user experience (AUX) with interactive products T Yogasara, V Popovic, BJ Kraal, M Chamorro-Koc Proceedings of IASDR2011: The 4th World Conference on Design Research …, 2011 | 29 | 2011 |
| Towards airport passenger experience models V Popovic, B Kraal, PJ Kirk Proceedings of 7th international conference on design & emotion, 2010 | 28 | 2010 |
| Understanding the airport passenger landside retail experience A Livingstone, V Popovic, BJ Kraal, PJ Kirk DRS 2012 Bangkok–Research: Uncertainty, Contradiction and Value 1, 2012 | 26 | 2012 |
| Researching intuitive interaction AL Blackler, V Popovic, S Lawry, R Reddy, DP Mahar, B Kraal, ... Diversity and unity: Proceedings of IASDR2011, 2011 | 18 | 2011 |
| Passengers in the airport: artefacts and activities B Kraal, V Popovic, PJ Kirk Proceedings of the 21st Annual Conference of the Australian Computer-Human …, 2009 | 18 | 2009 |
| A new model for airport passenger segmentation A Harrison, V Popovic, B Kraal Journal of Vacation Marketing 21 (3), 237-250, 2015 | 14 | 2015 |
| Actor-network inspired design research: Methodology and reflections BJ Kraal | 13 | 2007 |
| Examining intuitive navigation in airports AR Cave, AL Blackler, V Popovic, BJ Kraal | 12 | 2014 |
| A content analysis of the consumer-facing online information about My Health Record: Implications for increasing knowledge and awareness to facilitate uptake and use L Walsh, S Hill, M Allan, S Balandin, A Georgiou, I Higgins, B Kraal, ... Health Information Management Journal 47 (3), 106-115, 2018 | 11 | 2018 |
| Focus-shift: Interaction and expertise level V Popovic, B Kraal | 9 | 2009 |
| Airport security screeners expertise and implications for interface design L Swann, V Popovic, AL Blackler, BJ Kraal | 8 | 2014 |
| Towards a taxonomy of airport passenger activities P Kirk, V Popovic, B Kraal, A Livingstone Proceedings of DRS2012 Bangkok. Chulalongkorn University, Bangkok, Thailand, 2012 | 6 | 2012 |
| Towards a taxonomy of passenger airport experience PJ Kirk, V Popovic, BJ Kraal, A Livingstone DRS 2012 Bangkok–Research: Uncertainty, Contradiction and Value, 1-12, 2012 | 6 | 2012 |
| Passenger familiarity and intuitive navigation within airport environments AR Cave, AL Blackler, V Popovic, BJ Kraal Consilience and Innovation in Design Proceedings and Program 1, 2013 | 5 | 2013 |
| Observational research and verbal protocol methods V Popovic, BJ Kraal, AL Blackler, M Chamorro-Koc Proceedings of the Design Research Society (DRS) 2012, 311-324, 2012 | 5 | 2012 |
| Relationships between user experience and intuitiveness of visual and physical interactions L Swann, V Popovic, H Thompson, A Blackler, B Kraal Proceedings of the 6th IASDR (The International Association of Societies of …, 2015 | 4 | 2015 |
| Anticipating user experience with a desired product: The AUX framework T Yogasara, V Popovic, BJ Kraal, MI Chamorro-Koc Proceedings of the design research society international conference-drs 2012 …, 2012 | 4 | 2012 |