A fuzzy ServQual based method for reliable measurements of education quality in Italian higher education area T Lupo Expert systems with applications 40 (17), 7096-7110, 2013 | 187 | 2013 |
A fuzzy framework to evaluate service quality in the healthcare industry: An empirical case of public hospital service evaluation in Sicily T Lupo Applied Soft Computing 40, 468-478, 2016 | 161 | 2016 |
Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily T Lupo Journal of air transport management 42, 249-259, 2015 | 154 | 2015 |
ELECTRE III to dynamically support the decision maker about the periodic replacements configurations for a multi-component system A Certa, M Enea, T Lupo Decision support systems 55 (1), 126-134, 2013 | 62 | 2013 |
Determination of Pareto frontier in multi-objective maintenance optimization A Certa, G Galante, T Lupo, G Passannanti Reliability Engineering & System Safety 96 (7), 861-867, 2011 | 62 | 2011 |
Handling stakeholder uncertain judgments in strategic transport service analyses T Lupo Transport Policy 29, 54-63, 2013 | 44 | 2013 |
Service quality benchmarking via a novel approach based on fuzzy ELECTRE III and IPA: an empirical case involving the Italian public healthcare context CM La Fata, T Lupo, T Piazza Health care management science 22, 106-120, 2019 | 38 | 2019 |
An Effective Double Sampling Scheme for the c Control Chart R Inghilleri, T Lupo, G Passannanti Quality and Reliability Engineering International 31 (2), 205-216, 2015 | 36 | 2015 |
DINESERV along with fuzzy hierarchical TOPSIS to support the best practices observation and service quality improvement in the restaurant context T Lupo, E Bellomo Computers & Industrial Engineering 137, 106046, 2019 | 32 | 2019 |
A multi-objective approach to optimize a periodic maintenance policy A Certa, M Enea, G Galante, T Lupo International Journal of Reliability, Quality and Safety Engineering 19 (06 …, 2012 | 30 | 2012 |
Economic Design Approach for an SPC Inspection Procedure Implementing The Adaptive C Chart T Lupo Quality and Reliability Engineering International 30 (4), 545-558, 2014 | 22 | 2014 |
Handling the epistemic uncertainty in the selective maintenance problem GM Galante, CM La Fata, T Lupo, G Passannanti Computers & Industrial Engineering 141, 106293, 2020 | 21 | 2020 |
Economic-statistical design approach for a vssi X-bar chart considering taguchi loss function and random process shifts T LUPO International Journal of Reliability, Quality and Safety Engineering 21 (02 …, 2014 | 20 | 2014 |
Towards more equity concerning quality of Urban Waste Management services in the context of cities T Lupo, M Cusumano Journal of cleaner production 171, 1324-1341, 2018 | 17 | 2018 |
The New Nino Capability Index for Dynamic Process Capability Analysis T Lupo Quality and Reliability Engineering International 31 (2), 305-312, 2015 | 17 | 2015 |
A Multi‐Objective Design Approach for the c Chart Considering Taguchi Loss Function T Lupo Quality and Reliability Engineering International 30 (8), 1179-1190, 2014 | 17 | 2014 |
Comparing the Economic Effectiveness of Various Adaptive Schemes for the c Chart T Lupo Quality and Reliability Engineering International 30 (5), 723-743, 2014 | 13 | 2014 |
A multi-decision makers approach to select the maintenance plan for a multi-component system A Certa, M Enea, G Galante, T Lupo Proceedings of the 19th ISSAT international Conference on Reliability and …, 2013 | 13 | 2013 |
A knowledge-based exploratory framework to study quality of Italian mobile telecommunication services T Lupo, SA Delbari Telecommunication Systems 68, 129-144, 2018 | 12 | 2018 |
A combined fuzzy‐SEM evaluation approach to identify the key drivers of the academic library service quality in the digital technology era: An empirical study CM La Fata, T Lupo Journal of the Association for Information Science and Technology 68 (10 …, 2017 | 12 | 2017 |