| Virtual tours a means to an end: An analysis of virtual tours’ role in tourism recovery post COVID-19 O El-Said, H Aziz Journal of Travel Research 61 (3), 528-548, 2022 | 329 | 2022 |
| The impact of employee behaviour on customers' service quality perceptions and overall satisfaction HS Kattara, D Weheba, OA El-Said Tourism and Hospitality Research 8 (4), 309-323, 2008 | 195 | 2008 |
| Impact of online reviews on hotel booking intention: The moderating role of brand image, star category, and price OA El-Said Tourism Management Perspectives 33, 100604, 2020 | 168 | 2020 |
| Customers’ preferences for new technology-based self-services versus human interaction services in hotels HS Kattara, OA El-Said Tourism and Hospitality Research 13 (2), 67-82, 2013 | 87 | 2013 |
| Assessing university students' satisfaction with on-campus cafeteria services OA El-Said, EA Fathy Tourism Management Perspectives 16, 318-324, 2015 | 85 | 2015 |
| Implementation of internal marketing on a sample of Egyptian five-star hotels A Tag-Eldeen, OA El-Said Anatolia 22 (2), 153-167, 2011 | 83 | 2011 |
| Innovation strategies: The implementation of creativity principles in Egyptian hotels HS Kattara, OA El-Said Tourism and Hospitality Research 13 (3), 140-148, 2013 | 48 | 2013 |
| Are customers happy with robot service? Investigating satisfaction with robot service restaurants during the COVID-19 pandemic O El-Said, S Al Hajri Heliyon 8 (3), 2022 | 29 | 2022 |
| Egypt’s competitiveness: Empirical examination of the relationship between destination attributes, tourist satisfaction and behavioral intentions among hotel guests O El-Said, H Aziz Tourism and Hospitality Management 25 (1), 53-73, 2019 | 29 | 2019 |
| Effects of creativity support and diversity management on employees perception of service quality in hotels OA El-Said Journal of Human Resources in Hospitality & Tourism 12 (3), 291-312, 2013 | 24 | 2013 |
| An empirical examination of the antecedents of training transfer in hotels: the moderating role of supervisor support OA El-Said, B Al Hajri, M Smith International Journal of Contemporary Hospitality Management 32 (11), 3391-3417, 2020 | 23 | 2020 |
| Hotel managers' intentions towards female hiring: An application to the theory of planned behaviour S Elhoushy, OA El-Said Tourism Management Perspectives 36, 100741, 2020 | 23 | 2020 |
| Creative thinking and entrepreneurial attitudes among tourism and hospitality students: The moderating role of the environment OA ElSaid, MM Fuentes Fuentes Journal of Hospitality & Tourism Education 31 (1), 23-33, 2019 | 22 | 2019 |
| Determinants and effects of applying electronic marketing in Alexandria hotels: Current status and future trends IEB Salem, OA El-Said, M Nabil Journal of Tourism and Hospitality 2 (2), 112, 2013 | 22 | 2013 |
| Antecedents and outcomes of dining experience satisfaction in ethnic restaurants: The moderating role of food neophobia OA El-Said, M Smith, W Al Ghafri Journal of Hospitality Marketing & Management 30 (7), 799-824, 2021 | 19 | 2021 |
| Impacts of respect, support, and teamwork on hotel employees' morale in Egypt OA El-Said Anatolia 25 (2), 211-227, 2014 | 18 | 2014 |
| Mapping corporate social responsibility practices at the international level: systematic review and content analysis approach O El-Said, H Aziz, M Mirzaei, M Smith Sustainability Accounting, Management and Policy Journal 13 (4), 803-825, 2022 | 15 | 2022 |
| Studying the factors influencing customers’ intention to use self-service kiosks in fast food restaurants OA El-Said, T Al Tall Information and Communication Technologies in Tourism 2020: Proceedings of …, 2020 | 14 | 2020 |
| From complexity to evolution: Mapping resilience management practices in the hospitality industry during the COVID-19 crisis OA El-Said, M Smith, Y Al-Yafaei, SAA Salam International Journal of Hospitality Management 110, 103435, 2023 | 9 | 2023 |
| Job satisfaction and potential opportunities for career growth among hotel employees: The case of Oman O El-Said, H Aziz Tourism and Hospitality Research 22 (4), 488-507, 2022 | 7 | 2022 |
Heba AzizAlexandria University, German University of Technology in Oman GUtechVerified email at gutech.edu.om
