| A preference for progressivity in interaction T Stivers, JD Robinson Language in society 35 (3), 367-392, 2006 | 675 | 2006 |
| Reducing patients’ unmet concerns in primary care: the difference one word can make J Heritage, JD Robinson, MN Elliott, M Beckett, M Wilkes Journal of general internal medicine 22, 1429-1433, 2007 | 629 | 2007 |
| “How are you?”: Negotiating phatic communion1 J Coupland, N Coupland, JD Robinson Language in society 21 (2), 207-230, 1992 | 533 | 1992 |
| The architecture of provider-parent vaccine discussions at health supervision visits DJ Opel, J Heritage, JA Taylor, R Mangione-Smith, HS Salas, V DeVere, ... Pediatrics 132 (6), 1037-1046, 2013 | 522 | 2013 |
| An interactional structure of medical activities during acute visits and its implications for patients' participation JD Robinson Health communication 15 (1), 27-59, 2003 | 464 | 2003 |
| Accounting for the visit: Giving reasons for seeking medical care J Heritage, JD Robinson STUDIES IN INTERACTIONAL SOCIOLINGUISTICS, 48-85, 2006 | 425 | 2006 |
| Getting down to business: Talk, gaze, and body orientation during openings of doctor-patient consultations JD Robinson Human communication research 25 (1), 97-123, 1998 | 421 | 1998 |
| The structure of patients' presenting concerns: physicians' opening questions J Heritage, JD Robinson Health communication 19 (2), 89-102, 2006 | 360 | 2006 |
| Physicians’ opening questions and patients’ satisfaction JD Robinson, J Heritage Patient education and counseling 60 (3), 279-285, 2006 | 267 | 2006 |
| Frame negotiation in doctor-elderly patient consultations J Coupland, JD Robinson, N Coupland Discourse & Society 5 (1), 89-124, 1994 | 267 | 1994 |
| Overall structural organization JD Robinson The handbook of conversation analysis, 257-280, 2012 | 257 | 2012 |
| Soliciting patients' presenting concerns JD Robinson Communication in medical care: Interaction between primary care physicians …, 2006 | 253 | 2006 |
| Closing medical encounters: two physician practices and their implications for the expression of patients’ unstated concerns JD Robinson Social science & medicine 53 (5), 639-656, 2001 | 236 | 2001 |
| An evidence base for patient-centered cancer care: a meta-analysis of studies of observed communication between cancer specialists and their patients MK Venetis, JD Robinson, KLP Turkiewicz, M Allen Patient education and counseling 77 (3), 379-383, 2009 | 235 | 2009 |
| The influence of provider communication behaviors on parental vaccine acceptance and visit experience DJ Opel, R Mangione-Smith, JD Robinson, J Heritage, V DeVere, ... American journal of public health 105 (10), 1998-2004, 2015 | 234 | 2015 |
| The sequential organization of" explicit" apologies in naturally occurring English JD Robinson Research on language and social Interaction 37 (3), 291-330, 2004 | 227 | 2004 |
| Soliciting Accounts With Why-Interrogatives in Conversation GB Bolden, JD Robinson Journal of Communication 61 (1), 94-119, 2011 | 226 | 2011 |
| Managing trouble responsibility and relationships during conversational repair JD Robinson Communication Monographs 73 (2), 137-161, 2006 | 216 | 2006 |
| The structure of patients’ presenting concerns: the completion relevance of current symptoms JD Robinson, J Heritage Social science & medicine 61 (2), 481-493, 2005 | 212 | 2005 |
| Accountability in social interaction JD Robinson Oxford University Press, 2016 | 201 | 2016 |
Galina BoldenProfessor, Communication, School of Communication and Information, Rutgers UniversityVerified email at rci.rutgers.edu
