Get my own profile
Public access
View all2 articles
0 articles
available
not available
Based on funding mandates
Co-authors
A ParasuramanProfessor of Marketing, University of MiamiVerified email at miami.edu- Leonard BerryUniversity Distinguished Professor of Marketing, Mays Business School, Texas A&M UniversityVerified email at tamu.edu
- Mary Jo BitnerProfessor of Marketing, Arizona State UniversityVerified email at asu.edu
- Dwayne D. GremlerDistinguished Research Professor, Bowling Green State UniversityVerified email at bgsu.edu
- Katherine LemonProfessor of Marketing, Boston CollegeVerified email at bc.edu
- Roland T. RustU. of MarylandVerified email at rhsmith.umd.edu
- Arvind MalhotraUniversity of North CarolinaVerified email at unc.edu
- richard staelinFuqua School of Business, Duke UniversityVerified email at duke.edu
- Ajay KalraHerbert S. Autrey Professor of Marketing, Rice UniversityVerified email at rice.edu
- Alan WilsonProfessor of Marketing, University of StrathclydeVerified email at strath.ac.uk
- Mary GillyProfessor, University of California, IrvineVerified email at uci.edu
- Merrie BrucksUniversity of ArizonaVerified email at eller.arizona.edu
- Sunil GuptaMarketing Professor, Harvard Business SchoolVerified email at hbs.edu
- Gillian NaylorMarketing and International Business, Lee Business School, UNLVVerified email at unlv.edu
- Amna KirmaniProfessor of Marketing, University of MarylandVerified email at rhsmith.umd.edu
- J. Andrew PetersenAssociate Professor of Marketing, The Pennsylvania State UniversityVerified email at psu.edu
Follow
Valarie Zeithaml
Marketing Department, University of North Carolina at Chapel Hill
Verified email at unc.edu