| Mapping experiences J Kalbach O'Reilly Media, 2020 | 366 | 2020 |
| Designing Web navigation: Optimizing the user experience J Kalbach " O'Reilly Media, Inc.", 2007 | 347 | 2007 |
| Design de navegação web: otimizando a experiência do usuário J Kalbach Bookman Editora, 2009 | 106 | 2009 |
| Web page layout: A comparison between left-and right-justified site navigation menus J Kalbach, T Bosenick | 67 | 2003 |
| “I'm feeling lucky”: The role of emotions in seeking information on the Web J Kalbach Journal of the American Society for Information Science and Technology 57 (6 …, 2006 | 66 | 2006 |
| Mapeamento de experiências: um guia para criar valor por meio de jornadas, blueprints e diagramas J Kalbach Alta Books, 2019 | 50 | 2019 |
| Handbuch der Webnavigation J Kalbach O'Reilly Germany, 2008 | 33 | 2008 |
| Designing for information foragers: A behavioral model for information seeking on the World Wide Web J Kalbach Internet Technical Group 3, 2000 | 27 | 2000 |
| Projektowanie Nawigacji Strony WWW. Optymalizacja Funkcjonalno? ci Witryny J Kalbach, T Walczak Helion, 2008 | 22 | 2008 |
| On uncertainty in information architecture J Kalbach Journal of Information Architecture 1 (1), 48-56, 2009 | 20 | 2009 |
| The Myth of" Seven, Plus or Minus 2 J Kalbach Dr. Dobb's Web Review, 2002 | 20 | 2002 |
| IA, therfore I am J Kalbach Bulletin of the American Society for Information Science and Technology 29 …, 2003 | 12 | 2003 |
| Von Usability überzeugen J Kalbach Usability praktisch umsetzen (S. 8–23). München: Hanser, 2003 | 11 | 2003 |
| Feeling lucky? Emotions and information seeking J Kalbach interactions 11 (5), 66-67, 2004 | 8 | 2004 |
| Classifying emotion for information retrieval: Three Web sites J Kalbach Notes 59 (2), 408-411, 2002 | 8 | 2002 |
| Designing for information foragers: a behavioural model for information seeking on the World Wide Web. Internetworking 3 (3) J Kalbach Accessed online January 24, 2005, 2000 | 6 | 2000 |
| Customer journey maps J Kalbach O'Reilly Media, Incorporated, 2018 | 5 | 2018 |
| Rapid techniques for mapping experiences J Kalbach O'Reilly Media, Incorporated, 2017 | 5 | 2017 |
| IA column: Navigating the long tail J Kalbach Bulletin of the American Society for Information Science and Technology 34 …, 2008 | 3 | 2008 |
| Customer Experience visualisieren und verstehen: durch Journeys, Service Blueprints und Diagramme zu einer erfolgreichen Kundenausrichtung J Kalbach o'Reilly, 2021 | 1 | 2021 |
