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Jelena Kapeš
Jelena Kapeš
Research and teaching assistant, Faculty of Tourism and Hospitality Management, University of Rijeka
Verified email at fthm.hr
Title
Cited by
Cited by
Year
Measuring the importance of communication skills in tourism
A Cuic Tankovic, J Kapeš, D Benazić
Economic Research-Ekonomska Istraživanja, 1-20, 2023
312023
IMPORTANCE OF SOFT SKILLS AND COMMUNICATION SKILLS IN TOURISM: VIEWPOINT FROM TOURISTS AND FUTURE TOURISM EMPLOYEES
AČ Tanković, J Kapeš, V Kraljić
ToSEE – Tourism in Southern and Eastern Europe 6, 167-185, 2021
102021
Management response strategies to a negative online review: Influence on potential guests’ trust
J Kapeš, K Keča, N Fugošić, A Čuić Tanković
Tourism and hospitality management 28 (1), 1-27, 2022
92022
Communication skills in generation Z as future tourism employees
A Cuic Tankovic, J Kapeš, D Benazić
Communication Research and Practice, 1-17, 2022
82022
Impact of the COVID-19 Pandemic on Tourism: A Systematic Literature Review
D Lončarić, P Popović, J Kapeš
Tourism: An International Interdisciplinary Journal 70 (3), 512-526, 2022
72022
SUSTAINABLE MARKETING FACTORS: IMPACT ON TOURIST SATISFACTION AND PERCEIVED CULTURAL TOURISM EFFECTS
L Bašan, J Kapeš, L Brolich
Ekonomski vjesnik/Econviews-Review of Contemporary Business …, 2021
52021
Corporate image as a high-order construct in hospitality
AC Tankovic, D Benazić, J Kapeš
Corporate Communications: An International Journal, 2022
42022
Tourist Satisfaction as a Driver of Destination Marketing Improvements: The Case of the Opatija Riviera
L Bašan, J Kapeš, A Kamenečki
Market-Tržište 33 (1), 93-112, 2021
32021
PERCEPTION OF ONLINE INFORMATION WHEN SELECTING A TOURIST PRODUCT: DIFFERENCES BETWEEN GENERATIONS X, Y, AND Z
A Vrhoci, AČ Tanković, J Kapeš
22021
Zadovoljstvo turista kao pokretač unaprjeđenja marketinških aktivnosti destinacije: primjer opatijske rivijere
L Bašan, J Kapeš, A Kamenečki
Market-Tržište 33 (1), 93-112, 2021
12021
Investigating exhibitors’ selling and non-selling motivations towards traditional festivals
AČ Tanković, J Kapeš, L Bašan
The Retail and Marketing Review 15 (2), 89-97, 2019
12019
Identifying priorities for the cultural tourism offering using importance-performance analysis: The case of Dubrovnik
L Bašan, J Kapeš, L Brolich
International historic cities congress, 14-27, 2021
2021
Čimbenici održivog marketinga: utjecaj na zadovoljstvo turista i percipirane učinke kulturnog turizma
L Bašan, J Kapeš, L Brolich
Suvremena trgovina 46 (6), 31-34, 2021
2021
MOTIVATION-BASED IDENTITY OF ISLAND DESTINATIONS AND TOURIST SATISFACTION: THE CASE OF CROATIA
A Škravan, L Bašan, J Kapeš, I Prižmić, M Franulović
Tourism in South East Europe... 6, 757-773, 2021
2021
Percepcija važnosti poslovne komunikacije i samovrednovanje komunikacijskih vještina budućih turističkih djelatnika Poslovno komuniciranje u turizmu
J Kapeš
University of Rijeka. Faculty of Tourism and Hospitality Management., 2019
2019
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