| Visualizing Certainty: What the Cultural History of the Gantt Chart Teaches Technical and Professional Communicators about Management VD Robles Technical Communication Quarterly 27 (4), 300–321, 2018 | 14 | 2018 |
| Caveat Emptor: How lay technical and professional communicators sell technical products in C2C e-commerce VD Robles IEEE Transactions on Professional Communication 62 (4), 364-384, 2019 | 9 | 2019 |
| Using case-method pedagogy to facilitate audience awareness VD Robles, MJ Baker IEEE Transactions on Professional Communication 62 (2), 192-207, 2019 | 8 | 2019 |
| Resolving discourse at technical-support helpdesks VD Robles IEEE Transactions on Professional Communication 61 (3), 275-294, 2018 | 8 | 2018 |
| Using reflections to gauge audience awareness in business and professional communication courses DL Schieber, VD Robles Business and Professional Communication Quarterly 82 (3), 297-316, 2019 | 4 | 2019 |
| Developing a content strategy course and interdisciplinary skills: A teaching case VD Robles, J Frith Proceedings of the 36th ACM International Conference on the Design of …, 2018 | 3 | 2018 |
| Communication Strategies for Diagnosing Technical Problems at a Help Desk VD Robles Technical Communication 66 (4), 375-395, 2019 | | 2019 |
| Designing online courses that prepare students to give high-quality writing feedback MJ Baker, VD Robles 2017 Conference of the Council for Programs in Technical and Scientific …, 2017 | | 2017 |
| Discourse Strategies in Technical-support Interactions V Robles | | 2017 |
| A Review of Complex Worlds: Digital Culture, Rhetoric, and Professional Communication VD Robles Reviews, 2013 | | 2013 |
Matthew J. BakerBrigham Young UniversityVerified email at byu.edu
