| Targets and standards of quality in sport services P Chelladurai, K Chang Sport management review 3 (1), 1-22, 2000 | 573 | 2000 |
| System-based quality dimensions in fitness services: development of the scale of quality K Chang, P Chelladurai The Service Indsutries Journal 23 (5), 65-83, 2003 | 229 | 2003 |
| The impact of perceived physical environments on customers' satisfaction and return intentions K Chang Journal of Professional Services Marketing 21 (2), 75-85, 2000 | 167 | 2000 |
| Comparison of part-time workers and full-time workers: Commitment and citizenship behaviors in Korean sport organizations K Chang, P Chelladurai Journal of Sport Management 17 (4), 394-416, 2003 | 102 | 2003 |
| Determinants of organisational identification and supportive intentions T Kim, K Chang, Y Jae Ko Journal of Marketing Management 26 (5-6), 413-427, 2010 | 97 | 2010 |
| A systems view of quality in fitness services: Development of a model and scales K Chang The Ohio State University, 1998 | 59 | 1998 |
| Antecedents of organizational citizenship behaviours among part-time employees of service organizations in Korea T Kim, S Park, K Chang Asia Pacific business review 17 (01), 85-101, 2011 | 48 | 2011 |
| Technology-based self-service and its impact on customer productivity T Kim, MC Kim, G Moon, K Chang Services Marketing Quarterly 35 (3), 255-269, 2014 | 45 | 2014 |
| Turnover intentions and organizational citizenship behaviours in Korean firms: the interactional effects of organizational and occupational commitment T Kim, K Chang Management in South Korea Revisited, 59-77, 2016 | 41 | 2016 |
| The impact of celebrity-advertising context congruence on the effectiveness of brand image transfer T Kim, HM Seo, K Chang International Journal of Sports Marketing and Sponsorship 18 (3), 246-262, 2017 | 24 | 2017 |
| Quality in Fitness Services-Development of the scale of quality in Fitness Services (SQFS): a systems approach P Chelladurai, K Chang The Ohio State University: School of Paes, 1999 | 14 | 1999 |
