| Designing for the digital age: How to create human-centered products and services K Goodwin John Wiley & Sons, 2011 | 926 | 2011 |
| Portable computer having display slidably and rotatably mounted for movement between landscape and portrait orientation and to open and close speaker ports VR Huilgol, GE Stocco, HM Anderson Jr, CC Gielow US Patent 5,708,561, 1998 | 131 | 1998 |
| System and method for managing applications and media content of a wireless communication device C Gielow, D Brenner, S Gay, P Ina, R Schatzberger, C Figenschou, ... US Patent App. 10/785,885, 2005 | 81 | 2005 |
| Personal communications unit docking station SF Davidson, KD Vollendorf, MF DiCicco, DC Brown, CC Gielow, ... US Patent App. 29/088,089, 2000 | 73 | 2000 |
| Convertible travel cup and bottle F Ramirez, C Gielow, AM Conrado, C Scherer US Patent App. 29/092,113, 1999 | 40 | 1999 |
| Convertible cup for vacuum bottle F Ramirez, C Gielow, AM Conrado, C Scherer US Patent 6,126,024, 2000 | 24 | 2000 |
| Communication device for displaying a shared message SR Gay, CC Gielow US Patent 7,359,721, 2008 | 21 | 2008 |
| Integrating virtual and human agents in a multi-channel support system for complex software applications B Indyk, IA Podgorny, M Cannon, C Gielow US Patent 11,163,778, 2021 | 11 | 2021 |
| Real time detection and intervention of poorly phrased questions IA Podgorny, M Cannon, C Gielow, T Goodyear Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human …, 2015 | 11 | 2015 |
| Personal communications unit handset SF Davidson, KD Vollendorf, MF DiCicco, DC Brown, CC Gielow, ... US Patent App. 29/088,163, 2000 | 10 | 2000 |
| System and method for managing applications and media content of a wireless communication device CC Gielow, DS Brenner, SR Gay, PJ Ina, RJ Schatzberger US Patent 7,962,181, 2011 | 7 | 2011 |
| System and Method for Managing Applications and Media Content of a Wireless Communication Device CC Gielow, DS Brenner, SR Gay, PJ Ina, RJ Schatzberger, ... US Patent App. 12/489,593, 2009 | 7 | 2009 |
| Semi-Automated Prevention and Curation of Duplicate Content in Social Support Systems. IA Podgorny, C Gielow IUI Workshops, 2018 | 5 | 2018 |
| Methods and application for capturing image content conforming to electronic device format C Gielow US Patent App. 10/814,721, 2005 | 4 | 2005 |
| Processing and re-using assisted support data to increase a self-support knowledge base IA Podgorny, B Indyk, M Cannon, C Gielow US Patent 11,144,836, 2021 | 1 | 2021 |
| Processing and re-using assisted support data to increase a self-support knowledge base IA Podgorny, B Indyk, M Cannon, C Gielow US Patent 11,783,204, 2023 | | 2023 |
| Service Quality Markers in Tax Preparation Software IA Podgorny, C Gielow, F Sharafi | | 2018 |
